Future of Insurance

March 3, 2022 | USA

The Future of Insurance, Sydney will bring together the industry's leading insurers to discuss the latest developments in digital ecosystems, data analytics, automation, IT infrastructure, customer experience and risk and compliance.

Spotlight

When customers are treated with empathy, they are more likely to be satisfied with their experiences and, ultimately, more loyal to the companies that serve them. But for frontline employees, being empathetic can be emotionally taxing, especially when customers are upset. Companies that train frontline employees to express greater empathy, but fail to provide the appropriate support, may see higher job stress and turnover among employees, which inevitably leads to higher costs.


OTHER PAST CONFERENCES

Money2Conf

April 11, 2022 | USA

The Money 2.0 Conference dives into the latest market trends, enterprise risk management strategies, regulatory changes, and FinTech developments in the rapidly-evolving finance and insurance landscape. A three-day conference, it will delve into crucial topics such as the role of blockchain in banking, cybersecurity, digital forensics, spam identification, investments in emerging markets, money scam and fraud detection, retirement savings, and much more.

The Future of Insurance USA 2022

June 14, 2022 | USA

Insurance has strived to accelerate transformation efforts, but the time for aspirational roadmaps is gone. We must deliver now. We must exceed the needs of today’s customer, whilst also predicting those of tomorrow. We must commit to our role in the climate transition, push forward the ESG conversation, and urgently combat evolving risk. And in the battlefield of innovation, technology is updating faster than it can be implemented – time is the enemy.

Insurance AI and Innovative Tech USA 2022

April 26-27, 2022 | USA

The industry is being inundated with the latest technology and overwhelmed with never ending data, leaving carriers struggling to future-proof their tech ecosystems and tap into the potential of data. A fundamental culture shift, fueled by data and tech team’s expertise, will set insurers apart. By centering CX at the heart of strategy, we can achieve exceptional insurance that will remain ground-breaking as the industry accelerates.

So, You Want To... Level Up Your Cyber Insurability

June 9, 2022 | USA

The recent rise in data breaches and ransomware has caused an uptick in insurance claims. In response, cyber insurance providers are now doing greater due diligence to verify the security posture of the organizations they plan to insure. With most breaches involving weak or stolen credentials, insurance providers consider identity controls like multi-factor authentication (MFA) a requirement, in addition to a checklist of other foundational controls including managed vulnerabilities, a logged and monitored network, and prepared incident response—to name a few. Building a resilience plan to reduce the likelihood of ever needing to file a claim can pay off in a big way.

Spotlight

When customers are treated with empathy, they are more likely to be satisfied with their experiences and, ultimately, more loyal to the companies that serve them. But for frontline employees, being empathetic can be emotionally taxing, especially when customers are upset. Companies that train frontline employees to express greater empathy, but fail to provide the appropriate support, may see higher job stress and turnover among employees, which inevitably leads to higher costs.

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