June 24, 2022 | USA
Vast changes are coming to the way we purchase healthcare. What should your team be doing now to be successful in the world of value-based payments? How do HCCs impact benchmarks and quality scores? And Review the CMS-HCC Model V24 for risk adjustment in 2022 and 2023.
July 11-13, 2022 | USA
A variety of macro-economic and social trends, whether it be the proliferation of digital solutions available to consumers, severe business disruption caused by the COVID-19 pandemic or the newly coined “Great Resignation”, have all resulted in the spotlight shining clearly on the claims world. The customer experience of filing and pursuing an insurance claim is largely one of delay, confusion, and frustration. Multiple, often time-consuming, points of contact have resulted in a customer journey that appears outdated—acutely so when juxtapositioned against the largely digitised world of near-instantaneous customer satisfaction consumers expect elsewhere.
June 14-15, 2022 | USA
In such an intense period of change for the industry, the race is truly underway for carriers to keep up with the most innovative start-ups and rising customer expectations – all whilst operating in an increasingly un-predictable risk environment. Insurers must move faster than ever before to execute ambitious transformation plans and innovate with customer-centric products to not only gain market share, but ultimately retain it.
October 20, 2022 | USA
Nobody knows what the future holds but it’s a safe bet it won’t look much like the past, so Risk Live North America is the destination for industry leaders who want to connect with peers, gain an edge and improve their performance this year. Risk Live will inspire as well as inform and we finish the day with an evening of networking to celebrate this industry reunion, so you leave with new ideas, new connections and a new perspective on managing risk.