InsurCon2021

The Future of Insurance, Sydney will bring together the industry's leading insurers to discuss the latest developments in digital ecosystems, data analytics, automation, IT infrastructure, customer experience and risk and compliance.

Beyond the terrible cost impact of workplace injury and mental health & wellness issues (i.e., insurance/liability claims, capacity management issues, customer satisfaction issues), there is a human element to this result – people are hurting. As leaders, it is incumbent upon us to lead the effort to create a platform of support and to embrace a culture of Service is Humanity. If we can’t service and support our internal teams with resources and care to help alleviate the above, then there is no guarantee we will be successful in caring for customers. According to the National Institute of Mental Health, 1 in 5 adults suffer from mental illness.

The InsurTech industry is developing at warp speed, thanks to new technologies and an upsurge in investment. The numbers are big. Partnerships between InsurTechs and insurance providers will become even more essential as insurers continue to adapt and refine their technology to adapt to the new business landscape.

The Combined Claims Conference (CCC) is a two-day program offering continuing education for CPCU, RPA, MCLE and the California and Texas Departments of Insurance for independent adjusters, attorneys (attorneys only get MCLE credits through the state bar, not the DOI), investigators and agents/brokers (Florida credits are available if self-filed by the attendee; paperwork will be available at the conference).