International Conference on Inclusive Insurance 2023

Ever-changing customer expectations, daunting technology transformations and unprecedented risks dominate the reality facing carriers today. Re-envision your strategy to ensure unparalleled growth and sustainable ROI throughout future change. Understand what technology you should invest in next, how to properly utilize the abundance of data available and deliver agile products to build lifelong customer relationships. Leverage emerging risks as an opportunity to diversify your portfolio and secure your position as a market leader.

The Four Pillars of Connected Claims USA Prioritize Customer-Centric Claims Management: Provide a quick, seamless journey with a CX strategy that truly puts the customer first, to improve your reputation and guarantee retention Drive Transformation with Technology: Give customers the flexibility they crave, apply AI/ML, advanced analytics, IoT, automation & telematics and deliver a simplified, personalized claims journey Develop Strategic Partnerships for Growth: Overcome choice fatigue and pick the right partners to enhance collaboration and increase your organizational capabilities Achieve Organization Wide Efficiency: Remove communication silos and streamline claims operations to boost cooperation and improve efficiency

The risks insurance tackles and people it protects have undergone a seismic shift – and there is no going back. In such an intense period of change for the industry, the race is truly underway for carriers to keep up with the most innovative start-ups and rising customer expectations – all whilst operating in an increasingly un-predictable risk environment. Insurers must move faster than ever before to execute ambitious transformation plans and innovate with customer-centric products to not only gain market share, but ultimately retain it.

The two-day conference will provide our members with the opportunity to learn about the latest trends in underwriting and risk management, and network with regional and global insurance executives. This conference is a unique opportunity for everyone - from the underwriting to the risk executive - to make new connections, stay on top of market trends and grow their network.