INSURANCE TECHNOLOGY

Aflac partners with NeuroFlow to enhance Group Long-Term Disability offering with innovative mental health solution

NeuroFlow | February 25, 2022

Betterfly News
Mental health and emotional well-being challenges are on the rise, and that's why Aflac, a leading provider of supplemental insurance in the U.S., entered into a strategic relationship  with NeuroFlow that adds an innovative mental health solution designed to help individuals screen and monitor existing and undetected behavioral health conditions. With NeuroFlow, employees are empowered through self-service resources that provide insight into the "what" and "why" of their wellness plans to help reduce the impact of behavioral health conditions.

"According to the American Psychological Association, 67% of Americans report increased stress over the course of the pandemic, creating a tremendous need to proactively address mental and emotional health challenges, particularly in the workplace, We are excited to partner with NeuroFlow to offer a solution that increases value to our customers before they have ever filed a claim. This program will undoubtedly help people navigate daily stresses, especially as the pandemic continues to shine a spotlight on the need for greater mental and emotional well-being."

- Aflac Senior Vice President, Premier Life, Absence and Disability Solutions, Scott A. Beeman.

The NeuroFlow solution is designed to help fill gaps that may exist in an employer's behavioral health program by proactively detecting potential issues while also offering digital educational content for general wellness, as well as for conditions like depression, anxiety, sleep disorders and more. To get ahead of preventable adverse events before an individual's condition worsens, NeuroFlow's Response Services provide high-touch telephonic outreach to AI-identified, high-risk individuals to route them to the appropriate level of care.

"Organizations like Aflac are setting a new standard of care for their customers by supporting the overall mental wellness of employees, We're thrilled to work with innovative organizations, like Aflac, as they embrace behavioral health, help close the gaps in care, challenge the stigma around mental health, and support customers in a holistic way."

- NeuroFlow CEO Chris Molaro.

Through its initial offering beginning in Q3 of 2022, NeuroFlow will be available to new and existing clients that have fully insured Group Long-Term Disability policies with more than 1,000 covered lives. Aflac's goal is to be a market leader by providing NeuroFlow to clients meeting these criteria. By offering NeuroFlow widely to qualified accounts, Aflac aims to support and improve employee health.

NeuroFlow creates a digital experience that offers tailored activities and assessments to help individuals improve their health and track their progress. These services are not a substitute for treatment,  psychological or physician  advice.  NeuroFlow may not be available in some states in connection with this partnership.

ABOUT AFLAC INCORPORATED
Aflac Incorporated (NYSE: AFL) is a Fortune 500 company helping provide protection to more than 50 million people through its subsidiaries in Japan and the U.S., where it is a leading supplemental insurer by paying cash fast when policyholders get sick or injured. For more than six decades, insurance policies of Aflac Incorporated's subsidiaries have given policyholders the opportunity to focus on recovery, not financial stress. In the U.S., Aflac is the number one provider of voluntary/worksite insurance products. Aflac Life Insurance Japan is the leading provider of medical and cancer insurance in Japan, where it insures 1 in 4 households. In 2021, Aflac Incorporated was proud to be included as one of the World's Most Ethical Companies by Ethisphere for the 15th consecutive year. Also in 2021, the company was included in the Dow Jones Sustainability North America Index and became a signatory of the Principles for Responsible Investment (PRI). In 2022, Aflac Incorporated was included on Fortune's list of World's Most Admired Companies for the 21st time and Bloomberg's Gender-Equality Index for the third consecutive year. To find out how to get help with expenses health insurance doesn't cover, get to know us at aflac.com or aflac.com/espanol. Investors may learn more about Aflac Incorporated and its commitment to ESG and social responsibility at investors.aflac.com under "Sustainability."

About NeuroFlow
NeuroFlow provides best-in-class technology and care services for the effective integration of behavioral health. NeuroFlow's HIPAA-compliant platform supports over 14 million users across 300 health systems, payors, and organizations, helping them capture behavioral health insights and take action to proactively manage individuals and populations holistically.

Spotlight

The outbreak of 2019 Novel Coronavirus (2019- nCoV), in Wuhan City, Hubei Province of China, has prompted questions of how insurance policies might respond to claims stemming from business losses attributed to this infection prompting this White Paper. The primary virus infection, which can result in pneumonia and even death, originated from a Wuhan city seafood market. Subsequently, person-to-person transmission has occurred, primarily to health workers who had contact with those initially infected. The concern is that this may lead to widespread infections, worldwide.


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The outbreak of 2019 Novel Coronavirus (2019- nCoV), in Wuhan City, Hubei Province of China, has prompted questions of how insurance policies might respond to claims stemming from business losses attributed to this infection prompting this White Paper. The primary virus infection, which can result in pneumonia and even death, originated from a Wuhan city seafood market. Subsequently, person-to-person transmission has occurred, primarily to health workers who had contact with those initially infected. The concern is that this may lead to widespread infections, worldwide.

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