AlphaXO Risk Partners celebrate milestone

Insurance Business America | April 24, 2019

AlphaXO Risk Partners has celebrated its move to new North Sydney offices and its first year since its major rebrand, together with underwriters and business partners. The event also served as a boost to the specialist insurance broker’s fundraising campaign to donate $50,000 to charity by the end of this year. The campaign started with two of their senior executives, Andrew Glover and Rupert Morton, taking the plunge in the Balmoral Open Water Swim earlier this month, supporting the CanToo Foundation’s fight against cancer. The insurer also announced its next charity move – The Move Walk. The event will be held on May 04 in Sydney, in support of Black Dog’s research into life-saving work and creating a mentally healthier world. “As specialist brokers, we are always grateful for the support of our underwriting and other business partners we work with,” said Simon Gosnell, joint managing director.

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eAssist Dental Solutions Exceeds $1 Billion Insurance Collections for Dental Practices Nationwide in 2021

eAssist Dental Solutions | January 03, 2022

eAssist Dental Solutions, the nation's leading platform for remote dental billing and patient billing services for dental offices, closes 2021 with an A-Plus scorecard across its current client base of more than 2000 general and specialty dental practices, as well as Dental Service Organizations (DSOs). "This year's metrics tell a great story, but the real story is about the people who achieved them, It takes experience, skill, commitment, and tenacity to fulfill our brand promise by collecting 100% of what is rightfully owed to each of our clients. It's not easy. Our dedicated teams and proprietary technology are the best in the business, and our collective results clearly reflect that. I could not be more grateful or more thankful to the dedicated professionals who work so hard to bring peace of mind to practice owners in the form of stronger cash flow, simplified operations and reduced stress." -co-founder James Anderson, DMD. The eAssist platform supports dental billing professionals working remotely across the country. The vetting process to join the eAssist platform includes a rigorous assessment of job knowledge, technical/software acumen, communication and team skills, and entrepreneurial spirit. Only about 35% of applicants meet eAssist's high expectations. Culture fit is also essential, as stated on their website: "To join eAssist, you must align with our purpose, our mission and our values. We're looking for incredible people who are positive, ambitious, servant leaders, caring, growth-oriented and motivated to do the right thing – for fellow team members, for our clients, for the company, and for you." While 2021 results were the best in the company's 13-year history, eAssist's rapid growth trajectory has been acknowledged consistently over the past six years. This year eAssist was named as a fastest growing private company by Inc 5000 for the sixth consecutive year, by MountainWest Capital Network for the fifth year, by Utah Business for the fourth year, and by Financial Times a second time. eAssist also received the HIPAA Seal of Compliance issued by the Compliancy Group. Especially gratifying to the company's management is that eAssist was once again Certified™ as a Great Place to Work®, and named by Great Place to Work® and Fortune as one of America's Best Workplaces in Health Care & Biopharma™, with 92% of employees rating eAssist as a great place to work – 6 points higher than the average U.S. company. About eAssist Dental Solutions eAssist Dental Solutions, a Henry Schein company, is the nation's leading platform for remote dental billing and patient billing services for dental offices. eAssist serves over 2000 dental practices through a unique proprietary technology platform that connects dental practices to vetted dental billing professionals, allowing practice owners to fully outsource their billing department using the eAssist platform. The end-to-end solution enhances a dental practice's revenue cycle management and eases the burden on office staff, ultimately helping practices be more efficient, profitable, and patient-focused.

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CORE INSURANCE

CITIZENS NATIONAL ANNOUNCES LAUNCH OF CRITICAL ILLNESS PRODUCT

Citizens National Life Insurance Company | January 24, 2022

Citizens National Life Insurance Company ("Citizens National"), a subsidiary of Citizens, Inc. (NYSE: CIA) announces the launch of its new Critical Illness Coverage product. This will be Citizens National's third product launched in the past 12 months. The company is focused on developing products that provide value and benefits for their policyholders. Citizens National new Critical Illness Coverage product pays benefits directly to the policyholder to assist with added expenses in the event of a qualifying critical illness. The Critical Illness Coverage is unique in that a policyholder with a qualifying illness is directly paid benefits and decides where to spend the money – its uses are flexible and can be used for anything from medical deductibles to everyday expenses such as rent, food or childcare. "We are excited to be launching our third product just months after our Whole Life product Longevity Max. Critical Illness is an exceptional product designed to give policyholders coverage where they need it and help supplement their Health insurance to give them protection if they were to have a critical illness. One of the best features is it gives the policyholder the power to decide where to spend it. We are proud to continue to develop products that can help our policyholders." -Bob Mauldin, President and Chief Marketing Officer of Citizens National Citizens National offers an exclusive, customized service with its understanding of the Spanish and Portuguese languages and the Hispanic culture so customers can be confident in making the most informed decisions. The entire customer and agent experience is provided in a choice of Spanish, Portuguese and English languages. Our broad trajectory and experience in the life insurance market in Latin American, along with our excellent digital and customized service, make Citizens National a top option. About Citizens National Life Insurance Company Citizens National Life Insurance Company is a member of the Citizens, Inc. group of life insurance Companies. Citizens National was incorporated in the State of Texas on June 2, 1965 and began transacting business in 1966. CNLIC is licensed in 9 states. The company gains additional financial stability through the long trajectory and strength of its holding company, Citizens, Inc., which adds value to each of our policies by providing state-of-the-art technology systems, strong investment strategies and streamlined operational leadership. About Citizens, Inc. Citizens, Inc. is an insurance holding company listed on the New York Stock Exchange under the symbol CIA. The Company utilizes a three-pronged strategy for growth based upon worldwide sales of U.S. Dollar-denominated whole life cash value insurance policies, life insurance product sales in the U.S. and final expense and limited liability property product sales in the U.S.

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INSURANCE TECHNOLOGY

Relation Insurance Services, Inc. Acquires the Assets of Dixon Insurance Services, LLC

Relation Insurance | April 04, 2022

Relation Insurance Services, Inc. (“Relation”), one of the largest and fastest-growing national insurance agencies, announced today it acquired the assets of Arkansas-based Dixon Insurance Services, LLC (“Dixon”). Terms of the transaction were not disclosed. Dixon Insurance Services, LLC (“Dixon”) is a multi-line P&C agency with a heavy focus on commercial lines within the farm and agriculture industry. Dixon is headquartered in Lake City, AR. The Company will fold into Relation’s Central Region and will report up through Mark Kochner. We are proud to welcome the entire Dixon team to Relation and are excited about expanding our presence in Arkansas with them, Dixon brings expertise in the agriculture industry, and we look forward to serving their customers and growing our presence throughout" Tim Hall, Executive Vice President and Head of Mergers and Acquisitions for Relation. About Relation Insurance Services, Inc. Relation Insurance Services is an insurance brokerage that offers superior risk-management and benefits-consulting services through its family of brands across the United States. It is ranked by Insurance Journal within the top 35 largest agencies in the country by revenue and has approximately 1,200 employees across more than 125 locations nationwide. Relation is a privately held corporation backed by Aquiline Capital Partners, a private equity firm based in New York and London investing in businesses globally across financial services and technology.

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INSURANCE TECHNOLOGY

High Street Insurance Partners Successfully Acquires Gemini Risk Partners

High Street Insurance Partners | March 30, 2022

High Street Insurance Partners ("HSIP") announced today that it has acquired Michigan based Gemini Risk Partners. Gemini Risk Partners was founded by attorneys David Kramer and Theodore Nittis to service the insurance needs of law firms. The agency specializes in providing professional liability coverage and other comprehensive insurance solutions exclusively to law firms. Law firms are turning to Gemini Risk Partners expertise to give them the peace of mind they need to effectively practice law and not worry about professional liability coverage. This partnership continues to build out our specialty expertise in key verticals for our clients." Scott Wick, CEO of HSIP. We are excited to join HSIP, together with our client focused philosophies we will be able to provide sophisticated insurance solutions to manage specific and unique risks faced by all our law firm clients." David Kramer, Principal of Gemini Risk Partners. HSIP, one of the fastest growing insurance brokerages in North America, has now completed 109 transactions since forming the company in mid-2018. About High Street Insurance Partners High Street Insurance Partners (HSIP) is a full-service independent insurance brokerage firm. Founded in 2018, the Traverse City, Michigan-based company provides a broad array of business insurance & risk management; employee benefits & human capital management; financial & retirement services; and personal insurance solutions delivered through community-focused agencies. HSIP employs over 1,800 insurance specialists & consultants in offices based in Colorado, Connecticut, Florida, Illinois, Iowa, Maryland, Michigan, Missouri, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas & Virginia.

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