BIGTINCAN RECOGNIZED BY KEY INDUSTRY ORGANIZATIONS AS LEADER IN SALES ENABLEMENT

Bigtincan | August 13, 2019

Bigtincan (ASX:BTH), the leader in mobile, AI-powered sales enablement automation, was presented with the MarTech Breakthrough Award for “Best Sales Enablement Software for SMBs” for the second year in a row. Additionally Bigtincan was recently named a “Sales Automation Solution” Gold Winner, “Cloud Computing/SaaS Product or Service for Sales” Bronze Winner and “Best New Product or Service for Sales” Gold Winner by the Customer Sales and Service World Awards. This follows a recognition from Selling Power as a Top 10 AI Solutions for Sales in 2019. Bigtincan was also recently shortlisted for Best Application of AI for Sales and Marketing for the AIconics Awards. The MarTech Breakthrough Awards, Customer Sales and Service World Awards, Selling Power Top 10 Solutions list and AIconics Awards all recognize achievements in key areas of sales enablement – martech, customer service and sales – and acknowledge organizations who set industry benchmarks for excellence by addressing some of the biggest challenges sales teams and marketers face. Bigtincan continues to enhance its advanced, AI-powered platform with AR and VR pitch building offerings and new voice assistant capabilities through the Bigtincan Genie to answer questions on-the-go. Furthermore, these new capabilities allow sales teams to customize and combine documents to build decks that can easily be presented via iPad or shared with others, as well as presented with AR, VR and enhanced multi-media content.

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INSURANCE TECHNOLOGY

Aflac partners with NeuroFlow to enhance Group Long-Term Disability offering with innovative mental health solution

NeuroFlow | February 25, 2022

Mental health and emotional well-being challenges are on the rise, and that's why Aflac, a leading provider of supplemental insurance in the U.S., entered into a strategic relationship with NeuroFlow that adds an innovative mental health solution designed to help individuals screen and monitor existing and undetected behavioral health conditions. With NeuroFlow, employees are empowered through self-service resources that provide insight into the "what" and "why" of their wellness plans to help reduce the impact of behavioral health conditions. "According to the American Psychological Association, 67% of Americans report increased stress over the course of the pandemic, creating a tremendous need to proactively address mental and emotional health challenges, particularly in the workplace, We are excited to partner with NeuroFlow to offer a solution that increases value to our customers before they have ever filed a claim. This program will undoubtedly help people navigate daily stresses, especially as the pandemic continues to shine a spotlight on the need for greater mental and emotional well-being." -Aflac Senior Vice President, Premier Life, Absence and Disability Solutions, Scott A. Beeman. The NeuroFlow solution is designed to help fill gaps that may exist in an employer's behavioral health program by proactively detecting potential issues while also offering digital educational content for general wellness, as well as for conditions like depression, anxiety, sleep disorders and more. To get ahead of preventable adverse events before an individual's condition worsens, NeuroFlow's Response Services provide high-touch telephonic outreach to AI-identified, high-risk individuals to route them to the appropriate level of care. "Organizations like Aflac are setting a new standard of care for their customers by supporting the overall mental wellness of employees, We're thrilled to work with innovative organizations, like Aflac, as they embrace behavioral health, help close the gaps in care, challenge the stigma around mental health, and support customers in a holistic way." -NeuroFlow CEO Chris Molaro. Through its initial offering beginning in Q3 of 2022, NeuroFlow will be available to new and existing clients that have fully insured Group Long-Term Disability policies with more than 1,000 covered lives. Aflac's goal is to be a market leader by providing NeuroFlow to clients meeting these criteria. By offering NeuroFlow widely to qualified accounts, Aflac aims to support and improve employee health. NeuroFlow creates a digital experience that offers tailored activities and assessments to help individuals improve their health and track their progress. These services are not a substitute for treatment, psychological or physician advice. NeuroFlow may not be available in some states in connection with this partnership. ABOUT AFLAC INCORPORATED Aflac Incorporated (NYSE: AFL) is a Fortune 500 company helping provide protection to more than 50 million people through its subsidiaries in Japan and the U.S., where it is a leading supplemental insurer by paying cash fast when policyholders get sick or injured. For more than six decades, insurance policies of Aflac Incorporated's subsidiaries have given policyholders the opportunity to focus on recovery, not financial stress. In the U.S., Aflac is the number one provider of voluntary/worksite insurance products. Aflac Life Insurance Japan is the leading provider of medical and cancer insurance in Japan, where it insures 1 in 4 households. In 2021, Aflac Incorporated was proud to be included as one of the World's Most Ethical Companies by Ethisphere for the 15th consecutive year. Also in 2021, the company was included in the Dow Jones Sustainability North America Index and became a signatory of the Principles for Responsible Investment (PRI). In 2022, Aflac Incorporated was included on Fortune's list of World's Most Admired Companies for the 21st time and Bloomberg's Gender-Equality Index for the third consecutive year. To find out how to get help with expenses health insurance doesn't cover, get to know us at aflac.com or aflac.com/espanol. Investors may learn more about Aflac Incorporated and its commitment to ESG and social responsibility at investors.aflac.com under "Sustainability." About NeuroFlow NeuroFlow provides best-in-class technology and care services for the effective integration of behavioral health. NeuroFlow's HIPAA-compliant platform supports over 14 million users across 300 health systems, payors, and organizations, helping them capture behavioral health insights and take action to proactively manage individuals and populations holistically.

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INSURANCE TECHNOLOGY

Arthur J. Gallagher & Co. Acquires Commercial Insurance Underwriters, Inc.

Arthur J. Gallagher | March 25, 2022

Arthur J. Gallagher & Co. today announced the acquisition of Springfield, Missouri-based Commercial Insurance Underwriters, Inc. (CIU). Terms of the transaction were not disclosed. Founded in 1984, CIU is a surplus lines agency offering commercial, personal and professional lines coverages for businesses and individuals with complex, unique or hard-to-place risks, primarily throughout the upper and lower Midwest. Kim Moore and her associates will remain in their current location under the direction of Matt A. Lynch, head of Central Region-Binding for Risk Placement Services, Inc., Gallagher's U.S. wholesale brokerage, binding authority and programs division. CIU is a widely known, well-managed agency that enhances RPS's existing presence in the Springfield region, I am very pleased to welcome Kim and her associates to Gallagher." J. Patrick Gallagher, Jr., Chairman, President and CEO. Arthur J. Gallagher & Co. (NYSE: AJG), a global insurance brokerage, risk management and consulting services firm, is headquartered in Rolling Meadows, Illinois. The company has operations in 68 countries and offers client service capabilities in more than 150 countries around the world through a network of correspondent brokers and consultants.

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CORE INSURANCE

CITIZENS NATIONAL ANNOUNCES LAUNCH OF CRITICAL ILLNESS PRODUCT

Citizens National Life Insurance Company | January 24, 2022

Citizens National Life Insurance Company ("Citizens National"), a subsidiary of Citizens, Inc. (NYSE: CIA) announces the launch of its new Critical Illness Coverage product. This will be Citizens National's third product launched in the past 12 months. The company is focused on developing products that provide value and benefits for their policyholders. Citizens National new Critical Illness Coverage product pays benefits directly to the policyholder to assist with added expenses in the event of a qualifying critical illness. The Critical Illness Coverage is unique in that a policyholder with a qualifying illness is directly paid benefits and decides where to spend the money – its uses are flexible and can be used for anything from medical deductibles to everyday expenses such as rent, food or childcare. "We are excited to be launching our third product just months after our Whole Life product Longevity Max. Critical Illness is an exceptional product designed to give policyholders coverage where they need it and help supplement their Health insurance to give them protection if they were to have a critical illness. One of the best features is it gives the policyholder the power to decide where to spend it. We are proud to continue to develop products that can help our policyholders." -Bob Mauldin, President and Chief Marketing Officer of Citizens National Citizens National offers an exclusive, customized service with its understanding of the Spanish and Portuguese languages and the Hispanic culture so customers can be confident in making the most informed decisions. The entire customer and agent experience is provided in a choice of Spanish, Portuguese and English languages. Our broad trajectory and experience in the life insurance market in Latin American, along with our excellent digital and customized service, make Citizens National a top option. About Citizens National Life Insurance Company Citizens National Life Insurance Company is a member of the Citizens, Inc. group of life insurance Companies. Citizens National was incorporated in the State of Texas on June 2, 1965 and began transacting business in 1966. CNLIC is licensed in 9 states. The company gains additional financial stability through the long trajectory and strength of its holding company, Citizens, Inc., which adds value to each of our policies by providing state-of-the-art technology systems, strong investment strategies and streamlined operational leadership. About Citizens, Inc. Citizens, Inc. is an insurance holding company listed on the New York Stock Exchange under the symbol CIA. The Company utilizes a three-pronged strategy for growth based upon worldwide sales of U.S. Dollar-denominated whole life cash value insurance policies, life insurance product sales in the U.S. and final expense and limited liability property product sales in the U.S.

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INSURANCE TECHNOLOGY

Spot Pet Insurance Enters the Global Pet Insurance Market

Spot Pet Insurance | April 08, 2022

Spot Pet Insurance, a digital-first pet insurance provider in the United States has strengthened its reach internationally with the launch of its services across Canada. With an estimated 8.3 million Canadian households that own cats, and 8.2 million that include a dog, Spot offers affordable plan options for the pet-centric community to help them secure their pet's well-being so they may enjoy healthier lives together. Only 3% of pet parents have pet insurance for their furry friends in Canada[ii]. Spot's mission is to help protect pet parents while continuing to help build strong communities of pet lovers. Through pet health-focused education, we spread the importance of peace of mind, to enjoy many years of pet health together." Trey Ferro, CEO at Spot. Caring for pet parents is just as much a priority for Spot as caring for their pets. With that in mind, the business focuses on a 'Love Brand' approach to pet health and supports policyholders in the U.S. with personal calls welcoming them to Spot, and bereavement calls when their pet has passed away. The pet insurance provider recognizes the many challenges of pet parenting, and aims to reduce difficult decision-making when it comes to the love for their furry family members. Through a holistic approach to pet health, plan options in the U.S. provide coverage for behavioral problems, alternative therapies for covered conditions, and additional options for Preventative Care coverage at a nominal extra fee. Pet insurance plans provided by Spot in the U.S. feature: Easy claims submission through the Spot App., website or email. 24/7 VetConnect™ telehealth support whenever you need it. Up to 90% reimbursement rate. 30-Day money-back guarantee[1] if the policy is cancelled within the first month. Technology and innovation is at the forefront of Spot's approach to pet wellness, conveniently enabling pet owners to create custom plans and easily manage their entire account on https://spotpetins.com/. Claims submissions are processed fast in a secure, dedicated web platform and mobile app. Assisted by automation processes, the claims team works to speed up reimbursements whenever possible. The user-friendly site is also able to quickly generate a free quote in under 30 seconds, and additional pets receive a 10% multi-pet discount with plans in the U.S. Spot's digital-first, self-service members portal allows pet parents to easily access its cat insurance and dog insurance offerings, and rest assured of reimbursements of covered vet costs. Spot's agile business model allows us to react quickly to market trends and drive technology and innovation, which has helped us enhance critical processes such as the user experience, customer service, and digital claims, As an insurtech our focus on technology, innovation, and people sets us apart from other businesses and helps Spot stand out." Spot President, Scott Taylor. Administering the claims for U.S. pet insurance policies offered by Spot is one of the trusted industry veterans and specialists in insurance policies for cats and dogs, C&F Insurance Agency, Inc. U.S. pet insurance policies offered by Spot are underwritten by United States Fire Insurance Company. Canadian pet insurance policies offered by Spot are underwritten by Northbridge General Insurance Corporation and administered by PTZ Insurance Services Ltd. About Spot Pet Services, LLC: Spot Pet Services, LLC is an insurance producer founded in Miami and West Palm Beach, Fl. In the U.S., Spot offers plan options that include Accident-Only and Accident & Illness insurance. Spot provides insurance plan options, communications, and employees that support humans in forming the best relationship with their pets over a long, healthy life together. Pre-existing conditions are not covered. Waiting periods, annual deductible, co-insurance, annual limits and exclusions may apply. For all terms and conditions visit spotpetins.com/sample-policy. Preventive Care reimbursements are based on a schedule. Accident and Illness coverage reimbursements are based on the invoice. Products, schedules, discounts, and rates may vary and are subject to change. More information available at checkout. About Spot Pet Insurance Services, ULC: Spot Pet Insurance Services, ULC is a company with an Ontario, Canada-based team that offers products in Canada. In Canada, Spot Pet Insurance plan options include Accident-Only, and Accident & Illness insurance with optional Routine or Preventative Wellness Rider. Spot pet insurance plan options, communications, and employees help support humans in forming the best relationship with their pets over a long, healthy life together.

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