Erie Insurance takes top auto insurance honors

Insurance Business America | May 02, 2019

Erie Insurance ranked highest among auto insurers in providing a satisfying purchase experience for the seventh straight year, according to a new study by J.D. Power. In J.D. Power’s 2019 US Insurance Shopping Study, Erie Insurance earned a score of 917 on a 1,000-point scale. “This recognition speaks directly to the importance of an insurance agent in the shopping experience,” said Tim NeCastro, president and CEO of Erie Insurance. “The guidance, insight and personal attention Erie agents give to their customers is not something that can be replicated online. To receive this distinction for the seventh consecutive year is a tremendous honor.” The J.D. Power study measured auto insurance shopping, purchase behavior and purchase experience satisfaction among customers who recently purchased insurance. Satisfaction was measured with three metrics: price, distribution channel and policy offerings. The study was based on responses from more than 14,400 insurance customers who requested an auto insurance quote from at least one competitive insurer in the past nine months.

Spotlight

This paper contains the views and thoughts from the Sovos global practice and contributors include our indirect tax, e-invoicing and other subject matter experts from across the organisation. Our aim is to provide you with a high-level insight into the challenges that not only insurers but also governments are facing and how insurers need to adapt to survive and prosper in today’s digital age.


Other News
INSURANCE TECHNOLOGY

Berkshire Hathaway GUARD Insurance Companies Expands Connectivity with Ivans for Workers’ Compensation Business

Ivans | June 20, 2022

Ivans today announced that Berkshire Hathaway GUARD Insurance Companies has expanded its relationship to extend Workers’ Compensation lines connectivity via the Ivans Distribution Platform. Connecting to the platform creates a single submissions interface for quote data collection via insurtechs and agency management systems. We are happy to work with Ivans on an API for Workers’ Compensation connecting to various agents for real-time quoting.” Dave Simmons, Senior Vice President of Sales at Berkshire Hathaway GUARD Insurance Companies. Ivans Distribution Platform improves the entire commercial lines policy lifecycle. Unlike point solutions available in the market, the Ivans solution supports both straight-through processing as well as more complex risks that require an underwriter’s attention. True industry connectivity has been held back by the need for carriers and MGAs to individually connect to each insurtech and agency management system partner, The Ivans Distribution Platform provides the one-to-many connection that carriers require to connect to thousands of agents on various platforms, making work easier between the carrier and agents and creating opportunities for all to win more business.” Reid Holzworth, chief executive officer, Ivans. About Ivans Ivans is where insurance carriers, agents, and MGAs come together to grow their businesses. Every day, our 34,000 agents and 450 carrier partners plug into technology that empowers them to better determine appetite and eligibility, swiftly produce quotes, get accurate claims and commission updates, automatically communicate policy data, and connect to one another to drive new business. With easier ways to get the day’s work done, insurance professionals can open the door to more revenue without letting complexity in behind it. About Berkshire Hathaway GUARD Insurance Companies Berkshire Hathaway GUARD Insurance Companies is a property and casualty insurance specialist writing $2 billion in premium nationwide. GUARD offers a variety of products for both commercial and personal lines of insurance.

Read More

CORE INSURANCE

Freeway Insurance Expands Partnership with Trackhouse & Daniel Suárez for 2022 NASCAR Season

Freeway Insurance | February 04, 2022

Freeway Insurance, the largest auto insurance and personal lines distribution company in the United States, announced today it is expanding its sponsorship with Trackhouse Racing and NASCAR driver Daniel Suárez. Freeway Insurance began its partnership with Trackhouse Racing as a primary sponsor during the racing organization's inaugural season in 2021. As part of this continued partnership, Freeway Insurance will be the primary sponsor of Suárez for five events during the 2022 NASCAR Cup Series. "We are proud to continue our relationships with Trackhouse Racing and Daniel Suárez, and have enjoyed joining them on their journey to expand NASCAR's fan base. NASCAR fans, whether lifetime fans or new this year, are an ideal audience for our products and services, We are also inspired by Daniel's personal story as the first Mexican champion in NASCAR and are thrilled to work with Daniel as a trusted ambassador of our brand." -Cesar Soriano, Chief Executive Officer of Freeway Insurance. A Monterrey, Mexico native, Suárez became the first and only foreign-born national series champion in NASCAR history following his 2016 Xfinity Series title. Last year, Freeway Insurance centered a national advertising campaign around Suárez, including the only Spanish-language commercial featuring a NASCAR driver. This season, Freeway Insurance will serve as primary sponsor on Suarez's No. 99 Chevrolet Camaro at the Clash at the Coliseum in Los Angeles on Sunday, Auto Club Speedway in Fontana, California on Feb. 27, the All-Star Race at Texas Motor Speedway in Fort Worth on May 22, Atlanta Motor Speedway on July 10, and Daytona International Speedway on Aug. 27. For the remaining races, Freeway Insurance logos will adorn the c-post on the No. 99 Chevrolet, team uniforms, team transporter and pit equipment, as well as Suárez's uniform and helmet. Freeway Insurance joins Trackhouse Racing's family of corporate partners that include AdventHealth, Chevrolet, CommScope, Coca-Cola, iFLY, K1Speed, Moose Fraternity and Tootsie's. About Freeway Insurance: Freeway Insurance, Inc., established in 1987, is the leading personal lines insurance agency in the United States, and is an affiliate brand of Confie. As also one of the fastest-growing nationwide insurance distribution companies, Freeway offers insurance policies via a "click, call, or come-in" approach that provides customers coverage throughout the United States. The company is constantly researching, growing and diversifying product offerings to stay responsive to the ever-evolving insurance market. Freeway offers a wide range of plans, from the most basic to premium plans, in auto, truck, commercial vehicle, fire, flood, homeowners, renters, small commercial, motorcycle and recreational vehicle insurance products. In 2008, Freeway Insurance joined Confie, a national insurance distribution company. Today, Freeway Insurance services customers in more than 500 offices.

Read More

INTELLECTUAL PROPERTY

Orion180 Hires Christoph Birchler as Chief Financial Officer Orion180 Logo (PRNewsfoto/Orion180)

Orion180 | February 16, 2022

Orion180, a homeowners insurance provider leveraging advanced technology to serve independent insurance agents in the Southeastern U.S., has announced the hiring of Christoph Birchler as Chief Financial Officer. The hiring capped a year of significant growth and business momentum that will carry the company into 2022. Birchler joined Orion180 in December 2021 and is responsible for directing the finance, audit, and treasury functions of the organization. "It's exciting to be part of a team that is truly focused on redefining the Insuretech space while providing customer-centric solutions and competitive products that will deliver unique value to our retail broker partners and insureds, I look forward to being part of Orion180's leadership team to improve on the solid financial foundation the organization has achieved, and further build on the vision and goals the company has set forth for 2022 and beyond." -Christoph Birchler as Chief Financial Officer. Mr. Birchler has more than 25 years of insurance and financial services experience. Prior to his role at Orion180, he served as an executive with Ernst & Young in New York and Zurich. During his tenure there, he led finance and multi-disciplinary teams in the disciplines of property and casualty, health, reinsurance, and M&As. Birchler's experience includes generally accepted accounting principles (US GAAP) and statutory financial reporting, International Financial Reporting Standards (IFRS), internal controls assessment and auditing. "Over the last year, Orion180 experienced tremendous growth, as the organization grew by over 400%. Christoph's experience working with property and casualty carriers across Europe and the US will be a tremendous asset to our team as we continue to scale, We are excited to welcome Christoph to our growing team." -Ken Gregg, CEO and Founder of Orion180. Headquartered in Florida, Orion180 operates in North Carolina, South Carolina, Alabama, Mississippi, Tennessee and Georgia with plans to continue expanding in 2022. About Orion180: Orion180 is a homeowners insurance provider leveraging advanced technology to serve independent insurance agents in the Southeastern United States. Providing a combination of human interaction and unsurpassed technology, Orion180 enables real time quoting, binding, and issue functions in a matter of minutes. The company simplifies the homeowners insurance process, providing products that are innovative, fast, and secure. Its product has an A- A.M. Best rating, which means consumers are protected even for the most severe losses.

Read More

CORE INSURANCE

Acclaimed Central Coast Insurance Agency, Morris & Garritano, Expands its Reach to Serve Orange County and San Diego Clients

Morris & Garritano Insurance Agency | December 22, 2021

Morris & Garritano Insurance has a longstanding legacy of more than 135 years insuring and protecting many of the region's most valuable businesses. A four-time winner of Insurance Journal's Best Agency to Work For as well as being named the 2021 "Large Business of the Year" by the Santa Maria Chamber of Commerce, the agency is routinely recognized for its incredible service, culture, and advocacy, particularly during these last few difficult years. The company's longtime headquarters is based in San Luis Obispo, but the agency is rapidly expanding its service and presence into neighboring regions. Providing coverage for businesses of all sizes, Morris & Garritano goes above and beyond offering personalized education and advocacy for their clients regarding commercial coverages, employee benefits, workers' compensation, human resources, and compliance services. "We are really proud of the work we do here at Morris & Garritano,To us, providing insurance coverage is protecting what matters most. We do that for our clients through building meaningful relationships, being a trusted advisor and a fierce advocate in their time of need." When asked about the agency's goals moving forward, he says, "We are passionate about supporting the communities we serve and through that we are thrilled about the opportunities this expansion into Southern California holds. We look forward to further developing connections with the region's best and brightest." -CEO Brendan Morris. Longtime commercial advisor, Mark Anelli, is heading up Morris & Garritano's expansion into Orange County and the surrounding territory. Relocating to head up the company's efforts, Anelli will lead the agency's presence and client services in the region, building relationships with clients and local businesses. "I'm looking forward to connecting with clients and extending Morris & Garritano's exceptional service to the valuable businesses of Orange County. Our goal isn't just to generate clients but to build genuine relationships," Anelli says. "The opportunity to serve San Diego County as an Employee Benefits Advisor representing Morris & Garritano Insurance is very exciting for me, Becoming a trusted advisor for clients is something I am very passionate about. Developing meaningful relationships is certainly the highest priority for me, but it is clear that it is a high priority for the people of San Diego as well. I am excited to see Morris & Garritano grow with San Diego, and to see the community of San Diego grow with us." -Benefits Advisor Daniel Miller With this growth and development, businesses in Southern California will have increased access to the service and resources offered by Morris & Garritano allowing for premium employee benefits brokerage as well as stronger, comprehensive, and more competitive commercial insurance to better protect their assets and advocate for their employees. About Morris & Garritano: Founded in 1885, Morris & Garritano is an independent, full-service insurance agency focusing on business insurance, workers' compensation, employee benefits, personal lines, surety, and life insurance. This includes services in the areas of loss control, compliance, claims management, and human resources.

Read More

Spotlight

This paper contains the views and thoughts from the Sovos global practice and contributors include our indirect tax, e-invoicing and other subject matter experts from across the organisation. Our aim is to provide you with a high-level insight into the challenges that not only insurers but also governments are facing and how insurers need to adapt to survive and prosper in today’s digital age.

Resources