Is this the key to insurance agencies working anywhere in the world?

From phone systems and video chatting to management systems and data security, technology at work behind-the-scenes at insurance agencies is taking big steps forward, while giving a leg-up to insurance professionals. The integration of multiple third-party services that allow for seamless scanning of forms and documents, writing proposals, and auto-dialling is particularly on the rise, even if adoption has been slow-going. “Insurance has always struggled with integration and been slower to adopt some of the integrations that other industries have, so I’m definitely seeing a lot more of that and a lot more interest over the last year,” said Derek Armentrout (pictured, above), product manager at insurance technology company EZLynx, adding:  There are a lot more insurtechs that are bringing these kinds of services and creating a point solution for a specific problem, so instead of trying to do a complete agency management system, they’ll just tackle one little part of that problem – just the writing proposals, for example, or just the contact management – and then as the agents are seeing all the other ways that they can have integration between their products with Google or Microsoft, they start to expect that from their management systems, too.