Claims & Risk Management Working Group

October 19-20, 2022 | USA

Claims_&_Risk
Connect with fellow Council members in a non-competitive setting while gaining insights from industry thought leaders and collaborating with peers on solutions to shared challenges.
Register Now

Spotlight

The first CRM launch truly changed the way sales were managed. We went from tracking customers on spreadsheets (and even in rolodexes) to tracking them and their attendant opportunities with software. It wasn’t long before reps started to feel the purpose of a CRM was more about preserving their contacts for their replacement than it was about making their lives easier. After all, back then it wasn’t much easier than updating a rolodex!


OTHER UPCOMING CONFERENCES

Claims Innovation USA 2022

July 11-13, 2022 | USA

A variety of macro-economic and social trends, whether it be the proliferation of digital solutions available to consumers, severe business disruption caused by the COVID-19 pandemic or the newly coined “Great Resignation”, have all resulted in the spotlight shining clearly on the claims world. The customer experience of filing and pursuing an insurance claim is largely one of delay, confusion, and frustration. Multiple, often time-consuming, points of contact have resulted in a customer journey that appears outdated—acutely so when juxtapositioned against the largely digitised world of near-instantaneous customer satisfaction consumers expect elsewhere.
Register Now

Insurance Leadership Forum (ILF) 2022

October 7-11, 2022 | USA

The Insurance Leadership Forum (ILF) is the industry’s premier marketplace meeting. ILF connects top-tier broker executives in the commercial property/casualty space with carriers and other strategic partners. While your business continues to evolve, the rich tradition of ILF and the value this meeting brings to your firm remains the same.
Register Now

Bring Efficiency, Speed and Transparency to Claims to Deliver a Seamless Customer Experience

July 11-13, 2022 | USA

A variety of macro-economic and social trends, whether it be the proliferation of digital solutions available to consumers, severe business disruption caused by the COVID-19 pandemic or the newly coined “Great Resignation”, have all resulted in the spotlight shining clearly on the claims world. The customer experience of filing and pursuing an insurance claim is largely one of delay, confusion, and frustration. Multiple, often time-consuming, points of contact have resulted in a customer journey that appears outdated—acutely so when juxtapositioned against the largely digitised world of near-instantaneous customer satisfaction consumers expect elsewhere.
Register Now

FERMA Forum 2022

October 9-11, 2022 | Denmark

An exclusive benefit to FERMA conference delegates is its unique European networking and market place. Dedicated industry sessions, software and insurtech companies showcasing their products and time to meet with partners have now been included as part of our programme.
Register Now

Spotlight

The first CRM launch truly changed the way sales were managed. We went from tracking customers on spreadsheets (and even in rolodexes) to tracking them and their attendant opportunities with software. It wasn’t long before reps started to feel the purpose of a CRM was more about preserving their contacts for their replacement than it was about making their lives easier. After all, back then it wasn’t much easier than updating a rolodex!

resources