Why Customer Engagement needs to be top focus in insurance

Why do Consumers Leave Their Insurer? In this talk, Isabelle Conner (Chief Marketing & Customer Officer at Generali) shared why customer engagement is important. The insurance industry is undergoing a lot of change and increasing its customers' touchpoint is on top of that list.

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Brian Patten and Associates

Brian Patten & Associates is a full-service enrollment firm based in the greater Pittsburgh area of western Pennsylvania. We specialize in assisting organizations in the explanation and enrollment of core and ancillary employee benefits. Brian Patten and Associates is comprised of a management team with over 54 years of benefit enrolling and consulting experience.

OTHER VIDEOS

Digitizing Underwriting with Mendix and Capgemini

video | April 13, 2023

The underwriting process is critical for insurers. But manual processes, spreadsheets, and data from disparate silos slow down the process and make audit trails a nightmare. All that means a lot of stress on systems and employees, plus a less-than-ideal customer experience. Fortunately, it doesn’t have to be that way. With the P&C Underwriter Workbench from Mendix and Capgemini, you can optimize and digitize underwriting, leading to efficiency, effectiveness, and increased productivity. Connect with your core systems and data sources to make data-driven decisions. Customize every aspect to make an offering that’s uniquely yours....

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The Power of Voluntary Employee Benefits

video | April 5, 2023

Are you aware of the impact that voluntary employee benefits can have on your workforce? If not, you're missing out on a powerful tool that can help you attract and retain top talent. In this video, we explore the world of voluntary employee benefits and how they can benefit your organization. Discover the hidden benefits of voluntary employee benefits that will help you take your organization to the next level. In this video, we'll explore the various benefits of voluntary employee benefits and how they can impact your workforce. We'll cover things you need to know about voluntary employee benefits, including some of the types of benefits available,...

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Cyber insurance is only useful in tandem with proactive cyber risk management

video | March 21, 2023

Are you confident that your organization has effective internal cyber controls? Don't leave your security to chance. Our team of specialists is ready to help you identify and mitigate your cyber risks, with 365-day support. Reach out to us now and ensure your peace of mind....

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Is your business protected from a cyber attack?

video | January 18, 2023

A DDoS (distributed denial-of-service) attack is a type of cyber attack designed to overload a targeted server, service or network with excess traffic. Unfortunately, DDoS attacks and other cyber threats are on the rise. In this video, Higginbotham cyber partner Stacey Horne of the Stillwater Ecosystem details what you need to know about DDoS attacks and what you can do to help prevent them....

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Spotlight

Brian Patten and Associates

Brian Patten & Associates is a full-service enrollment firm based in the greater Pittsburgh area of western Pennsylvania. We specialize in assisting organizations in the explanation and enrollment of core and ancillary employee benefits. Brian Patten and Associates is comprised of a management team with over 54 years of benefit enrolling and consulting experience.

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