FINANCIAL SERVICES: A GUIDE TO BIOMETRIC FRAUD PREVENTION AND AUTHENTICATION
July 16, 2019 | (1:00 PM)
USA (United States of America)
Fraud in contact centers has always been a challenge to manage, but with the explosion of digital channels, financial institutions are faced with securing complex ecosystems. Increasingly, banks, credit unions and insurers of all sizes are deploying biometrics to stop fraud and improve customer authentication across the enterprise.