Insurance Outsourcing Contracts Are Changing

October 8, 2018

The insurance industry has changed dramatically over the past decade in response to increasingly stringent regulations, changing consumer preferences and falling interest rates. As the industry has been evolving, so has insurance third-party administration (TPA) and business process outsourcing (BPO). Insurance TPA/BPO pricing has gone down significantly due to rupee devaluation and robotic process automation (RPA), and insurance outsourcing contracts have become more favorable to insurance companies due to a more mature outsourcing provider market. Now is a compelling time for insurance companies to benchmark and renegotiate their existing TPA/BPO contracts.

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Manitoba Public Insurance

Manitoba Public Insurance is a non-profit provincial Crown corporation that has provided basic automobile coverage since 1971. We are also responsible for driver licensing, automobile registration, and working with Manitobans to reduce risk on our roads.

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Data-driven insurance: A path to strategic advantage

whitePaper | June 20, 2023

Data-driven insurance is an enterprise-wide business model that generates a strategic advantage in the insurance ecosystem. Using disruptive artificial intelligence (AI) to analyze data can lead to innovation in operational processes and in the development of new products and services.

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The digitalisation of the insurance tax landscape

whitePaper | August 23, 2022

From independent operators to midsize businesses and Fortune 100 companies, more than 30,000 customers choose Avalara for tax compliance tools scaled to their needs. You’ll find Avalara all around the world helping businesses prepare for growth in the global market.

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Digital Transformation Myths in Insurance

whitePaper | November 21, 2019

In recent years, the tech world has made a sizeable dent in the insurance world. The launch of technology based start ups, such as Wrisk, Brolly and Cuvva has made bare the fundamental fact that the insurance industry was not really synonymous with technological development. That is changing. Many insurers are now embracing digital transformation as their keystone strategy.

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Automating insurance reconciliations: Challenges and opportunities for 2022

whitePaper | April 21, 2022

Progress in the areas of robotics, Artificial Intelligence (AI) and Machine Learning (ML) continues to define a new era of automation in finance. In the last decade, one such focus area for many financial organisations has been automating and modernising key back-office processes like reconciliations. Yet the insurance industry has lagged behind in this regard, relying on outdated reconciliation procedures far longer than any other financial sector. The result is that many firms today struggle with critical issues like differing data formats, manual processes and IT dependencies.

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The State of Insurance Fraud Technology

whitePaper | February 12, 2020

For the third consecutive time in six years, insurers report increasing amounts of suspected fraud. Nearly three-quarters of insurers that participated in the 2018 survey say fraud has increased either significantly or slightly, an 11-point increase since 2014. Anti-fraud technology is seen as a major weapon to address increased fraud; many insurers use more-sophisticated technology tools and are greatly broadening their tech arsenals.

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IFRS 17: How can insurers prepare for the biggest change in insurance accounting in recent years?

whitePaper | August 9, 2022

To date, most firms have focused on delivering new functionality such as a CSM calculation engine for life insurers and discounting for general insurers, as well as new accounting rules and reports. Due to compressed timelines, most firms are going into dry run testing with tactical data management solutions that have potential gaps around controls.

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Spotlight

Manitoba Public Insurance

Manitoba Public Insurance is a non-profit provincial Crown corporation that has provided basic automobile coverage since 1971. We are also responsible for driver licensing, automobile registration, and working with Manitobans to reduce risk on our roads.

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