Top insurance industry issues in 2018

October 25, 2018

The insurance industry has gone through its own digital transformation over the past five years. With a general acceptance that digital is here to stay, most insurers have incorporated digital into their organizations, implementing ad hoc capabilities to make their business faster and cheaper, creating online tools to further engage their distribution channels, and implementing table stakes technology in areas such as marketing, digital portals, customer selfservice capabilities, and automation of some back-end processes.

Spotlight

Advocate Brokerage

Personal service is what Advocate is all about. By really getting to know our clients and understanding their needs, we go a step above and beyond the average insurance agency. From the purchase of your home, to the birth of your children, the relocation of your family or the expansion of your business, we are there to be "your advocate for every insurance need"​.

OTHER WHITEPAPERS
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The art of successfully migrating complex legacy systems to modern life insurance platforms

whitePaper | August 31, 2022

To seize new market opportunities and achieve compliance, life insurers need to successfully migrate complex legacy systems to modern life insurance platforms. This content highlights six strategies for effective, efficient and successful legacy data migration projects.

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Reinsurance management: The biggest risk in insurance?

whitePaper | June 14, 2023

Reinsurance is a vital function, empowering insurers to offer more coverage to more customers at a more competitive price. But at a time when every insight, innovation and advantage is needed to help insurers take ownership of their reinsurance program, their antiquated reinsurance management systems and methods may be the biggest factor limiting their reinsurance program success and business performance.

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In-depth - Legal expenses insurance: A legal rollercoaster ride

whitePaper | June 30, 2022

The turmoil caused by pandemics and politics in the past two years has created an increasingly litigious landscape and served to highlight the value and benefi t of legal expenses to businesses, says Tim Evershed.

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Ransomware: An insurance market perspective

whitePaper | July 1, 2022

As a form of cyber extortion, ransomware is malicious software that gains access to files or systems and blocks user access until the victim pays a ransom in exchange for a decryption key. It has become a serious issue as the number of attempted intrusions and successful attacks as well as the size of ransom demands have trended sharply higher in recent years. Cybercriminals are also deploying sophisticated approaches to extort their victims, including threats to release sensitive information or take down a firm’s website if the ransom is not paid. The development of the ransomware-as-a-service (RaaS) business model has supercharged this field of cybercrime and enabled threat actors, even with limited technical IT skills, to launch highly disruptive attacks.

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Legal expenses insurance: A force for social good

whitePaper | July 18, 2023

Legal expenses insurance (LEI) has been available in the UK for almost 50 years. While adoption was initially slow, its popularity has grown enormously over that time. Today, tens of millions of people and hundreds of thousands of businesses are insured against the potentially crippling costs of asserting even basic legal rights. Every week, LEI claims enable the pursuit and defence of thousands of cases that might otherwise have been abandoned as unaffordable.

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Digital claims - how can insurers best reap the benefits of digital claims for customers?

whitePaper | December 12, 2022

Digital claims processing offers significant benefits for both insurers and their customers. Based on this assumption, Post and PayPal held a roundtable to explore how the sector can keep up the momentum, and discuss what might be considered as a best-in-class experience for an online claims journey.

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Spotlight

Advocate Brokerage

Personal service is what Advocate is all about. By really getting to know our clients and understanding their needs, we go a step above and beyond the average insurance agency. From the purchase of your home, to the birth of your children, the relocation of your family or the expansion of your business, we are there to be "your advocate for every insurance need"​.

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