Lemonade CEO Daniel Schreiber on the Insurance Industry | CB Insights 2017

The insurance players aren't the problem, the game is. Lemonade changes that. In beginning to think about Lemonade we thought about the prickliest questions plaguing insurance: - What is it about insurance that makes people not like the sector? - Why is it sold, not bought? - Why is it something that people perceive as a necessary evil rather than a social good? At its core, one of the challenges insurance faces is a fundamental conflict of interest: when you, the insured make a claim, by denying that claim, the insurance provider is making money. That pits insurer against insured. It also creates a snowball effect - people know that insurers will benefit from denying claims so they will embellish claims to make sure they get paid.

Spotlight

Pilot Catastrophe Service

Pilot is the leading catastrophe adjusting company for a simple reason: We develop and implement the best way to provide the highest level of service to our clients and their customers. In our 31 years in the industry, we’ve worked every major catastrophe event. Our customer-focused and highly trained adjusters are onsite in 24 hours with our field operations up and running and working claims for every type of loss—hurricanes, floods, earthquakes, wind and hail storms, ice storms, fires, environmental events, commercial and liability. Our financial stability allows us to deploy incomparable resources in support of our clients to ensure that the claims process is flowing smoothly, accurately and meeting specified standards. Our investment in the latest technology pays off in the reliability of uninterrupted communications, claims and reporting transmissions, access to needed information and client-specific training.

OTHER VIDEOS

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video | April 13, 2023

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Spotlight

Pilot Catastrophe Service

Pilot is the leading catastrophe adjusting company for a simple reason: We develop and implement the best way to provide the highest level of service to our clients and their customers. In our 31 years in the industry, we’ve worked every major catastrophe event. Our customer-focused and highly trained adjusters are onsite in 24 hours with our field operations up and running and working claims for every type of loss—hurricanes, floods, earthquakes, wind and hail storms, ice storms, fires, environmental events, commercial and liability. Our financial stability allows us to deploy incomparable resources in support of our clients to ensure that the claims process is flowing smoothly, accurately and meeting specified standards. Our investment in the latest technology pays off in the reliability of uninterrupted communications, claims and reporting transmissions, access to needed information and client-specific training.

Events