INSURANCE PROVIDERS DIGITAL EDGE PLAYBOOK

July 8, 2019

Insurance businesses require scalable digital delivery models with rich analytics for greater consumer insights to tailor solutions and maintain customer loyalty. This requires a re-architecture to a business model based on interconnection and colocation with distributed control points. By following the three-step strategy in this playbook, you can locally place digital capabilities and build private exchange points adjacent to ecosystems, customers and cloud providers to scale, increase revenues and achieve greater data protection and compliance.

Spotlight

Universal North America

Solid insurance protection is built on values. At Universal North America, "Listen," "Aim High" and "Lead by Example" are the values we do business by. Listen: When a crisis happens, you want someone to answer your call. Promptly. Universal North America has caring professionals standing by 24/7. And our customer service is better than good; it's exceptional.

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LXA — a unique, no-code solution transforming the insurance claims process

whitePaper | December 20, 2022

Traditionally, those specialists working on data analytics and machine learning use cases have a fairly niche skill set. They have an innate aptitude for computer science, statistics, math and so forth.

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GBA Outlook Opportunities in Insurance

whitePaper | July 22, 2022

On February 18 2019, the State Council announced the Outline Development Plan for the Guangdong-Hong Kong-Macao Greater Bay Area (the Outline Development Plan). This is an ambitious plan to develop a worldclass bay area ideal for living, working, and travelling between the nine municipalities in Guangdong Province and the two Special Administrative Regions (SARs). As one of the most open, economically vibrant regions in China, the Greater Bay Area has a major strategic role in commencing and dictating a new phase of economic and social growth. In addition to its mission of facilitating China's quest to develop a world-leading city cluster, the Outline Development Plan also promotes active participation across the GBA in the related work of the Belt and Road Initiative by leveraging the competitive advantages created by the two free trade economies of Hong Kong and Macao.

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Adjust Your Claims Audits: 5 Common Issues and How to Fix Them

whitePaper | November 12, 2019

A carrier’s quality assurance process is the backbone of its success. While not as well-known as underwriting or claims adjusting, QA is a vital part of insurance operations. QA auditors assess open, denied and paid claims to determine if avoidable errors occurred during processing, adjusting or settlement. Their reviews track performance against business standards and help improve internal operations and claim quality. QA gives employees vital information with teachable

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How Artificial Intelligence is shifting the insurance model from Protection to Prevention

whitePaper | April 5, 2022

As a heavily regulated, intensively bureaucratic sector – a business founded on caution – insurance has always been slow to adapt. But a confluence of historic challenges is forcing the industry to undergo arguably the most radical change in its history.

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The digitalisation of the insurance tax landscape

whitePaper | August 23, 2022

From independent operators to midsize businesses and Fortune 100 companies, more than 30,000 customers choose Avalara for tax compliance tools scaled to their needs. You’ll find Avalara all around the world helping businesses prepare for growth in the global market.

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Three paths for core system modernisation

whitePaper | October 19, 2022

The insurance landscape continues to evolve & market leaders understand the need to accelerate transformation to facilitate growth. Insurers still face a myriad of challenges, one of the most common is the impact of managing legacy technology.

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Spotlight

Universal North America

Solid insurance protection is built on values. At Universal North America, "Listen," "Aim High" and "Lead by Example" are the values we do business by. Listen: When a crisis happens, you want someone to answer your call. Promptly. Universal North America has caring professionals standing by 24/7. And our customer service is better than good; it's exceptional.

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