2020 insurance outlook

whitePaper | November 21, 2019

As intelligent automation (IA) emerges as a best practice across numerous industries, insurers and technology service providers alike are racing to build out use cases for IA that streamline the various stages of an automotive insurance claim. While automation cannot be viewed as an isolated lever or standalone solution to bring efficiency and cost savings, when IA integrates with other channels, technologies and platforms, it unleashes its full potential.

whitePaper | October 19, 2022

The insurance landscape continues to evolve & market leaders understand the need to accelerate transformation to facilitate growth. Insurers still face a myriad of challenges, one of the most common is the impact of managing legacy technology.

whitePaper | September 5, 2022

The COVID-19 pandemic has had a major impact on global supply chains, but those supply chains have also been a vital lifeline in supporting the response. In particular, vehicle rental and repair networks have kept drivers, businesses and the economy moving throughout the pandemic.

whitePaper | August 23, 2022

From independent operators to midsize businesses and Fortune 100 companies, more than 30,000 customers choose Avalara for tax compliance tools scaled to their needs. You’ll find Avalara all around the world helping businesses prepare for growth in the global market.

whitePaper | October 10, 2022

Regulatory, tax, and operational challenges are the top three areas of risk that insurance CEOs see as the greatest threats to their organisation’s growth1 . When it comes to digital transformation many insurers are taking bold steps in a bid to capitalise on these marketplace changes, and make back-end operations work smarter and with greater agility.

whitePaper | August 3, 2023

It’s no secret that the global pandemic has upended everyone’s life. We know this anecdotally from our own experiences—more online shopping with curbside pickup orders, ordering takeout and delivery versus in-person dining, and changing media consumption. And let’s not forget remote working and learning. These experiences are more than simply anecdotal; McKinsey has written about the more specific effects of the pandemic on consumer behavior and needs. In short, they write: “behavior changes will reshape consumer decision journeys and companies will need to adapt fast.”