Defining the Future of Digital Insurance

August 25, 2017

Empowered consumers, innovative competitors and new technologies are bringing massive changes to the insurance industry. No longer can insurers sell traditional commoditized indemnification products through a network of traditional agents. Now they must create an entirely new set of products that inspire customer demand, anticipating and addressing customer needs and wants. These products must be simple and flexible enough for customers to evaluate,tailor and purchase through any channel. Furthermore, they need to offer a holistic value proposition one centered around the aspirations that really matter to consumers, including well-being, safety and reaching personal goals.

Spotlight

The Horton Group

The Horton Group began in 1971 as a single location, eight-person insurance agency in Orland Park, Illinois. Today, Horton is a large, stable insurance broker that delivers complex solutions to thousands of customers. The company currently features seven offices in four states.

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Improving the Speed and Efficiency of AI-Enabled Damage Assessment in Insurance

whitePaper | May 16, 2022

The combination of high-resolution aerial imaging and artificial intelligence has practical applications for multiple use cases, such as manufacturing defects detection, environmental impact studies and planning, urban vegetation mapping, and precision agriculture. Now, as major natural disasters have increased, the insurance industry is using aerial imagery and AI for damage assessment. This is part of an expanded focus on post-event analysis that uses data, AI, and analytics to understand risk mitigation. Aerial imagery and AI can help address varying spectral bands of resolutions and other factors that the human eye cannot easily connect.

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Connected Insurance from Insurer to Partner

whitePaper | May 12, 2023

Today’s insurance industry operates in a world that’s increasingly complex and unpredictable. As insurers navigate economic, environmental, and social challenges, access to quality, trusted data has the potential to create new opportunities. Connected technologies – sensors and other devices that capture and share data in real time – can provide insurers with fresh insights into risk. For the insurer, this data can mitigate exposure, increase pricing accuracy, and foster revenue growth. It can even transform the insurer from a company that collects premiums and pays claims into a trusted partner that helps clients prevent accidents, damage, and losses before they occur.

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Insurance fraud from A to Z

whitePaper | September 26, 2022

CRIF has been supporting the UK insurance market for over 25 years and has built up solid know-how in fraud patterns, use cases and fraud prevention. This A to Z insurance fraud guide aims to bring together all our research and experience in the field of insurance fraud, all in one place.

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Motor insurance fraud roundtable: Data and diligence, how can insurers combat any increase in criminal activity?

whitePaper | May 23, 2022

Insurance Post, in association with LexisNexis Risk Solutions, gathered experts together to discuss how issues such as ghost broking, the current limitations of benchmarking and fraud detection are pertinent to rooting out motor insurance fraud. This content provides a summary of the discussion.

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TRENDS: INSURANCE

whitePaper | December 13, 2019

This paper contains the views and thoughts from the Sovos global practice and contributors include our indirect tax, e-invoicing and other subject matter experts from across the organisation. Our aim is to provide you with a high-level insight into the challenges that not only insurers but also governments are facing and how insurers need to adapt to survive and prosper in today’s digital age.

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Health Insurance top trends 2021

whitePaper | August 20, 2021

COVID-19 brought sweeping implications for all industries, but nowhere more so than in the health insurance industry. And now, firms continue to face challenges on multiple fronts as they work to meet the expectations of both members and employees. At the peak of disruption, the focus was on ensuring business continuity. These days efficiency initiatives are cropping up as insurers adapt to the new normal.

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Spotlight

The Horton Group

The Horton Group began in 1971 as a single location, eight-person insurance agency in Orland Park, Illinois. Today, Horton is a large, stable insurance broker that delivers complex solutions to thousands of customers. The company currently features seven offices in four states.

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