Digital transformation for insurers

October 25, 2017

The insurance industry today is at a transformative stage, where it is witnessing an unrelenting march of digitization and a proliferation of devices. This is leading towards an integrated experience across multiple channels. Thereby, it not only enhances existing business models but also impacts newer opportunities for premium uplift and operational effectiveness. The customer enjoys being at the epicenter of this digital revolution, forcing insurance enterprises to relook their strategy.

Spotlight

Oswald Companies

Founded in 1893, Oswald is one of the nation's largest independent, employee-owned insurance brokerage firms. As a proud member of Assurex Global, the world's largest association of privately held insurance brokers, our risk management professionals service and support the needs of our clients throughout the U.S. and worldwide.

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Three pillars of insurance transformation

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Data and analytics have captivated business in recent years: tech startups, retail chains, big banks, movie studios and mom-and-pop shops are all digging into their numbers to power their companies. For insurers, this discovery is nothing new. Data has always been the core of their work. It’s the bedrock of actuarial tables and risk pools, of underwriting and reinsurance. Data-driven insights have powered the industry for centuries, since the days of Lloyd’s Coffee House and mutual benefit societies

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A 3-Step Guide to Insurance Transformation

whitePaper | March 2, 2020

The insurance industry is operating in an age of radical disruption. Traditional insurers are no longer safe, with insurtechs challenging incumbents to rethink their business and operating models. The diversification of product offerings and ever-growing price competitiveness mean that customer expectations are changing faster than ever before.

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2020 insurance outlook

whitePaper | January 3, 2020

As insurance firms adapt to maturing markets and economic turbulence, in the long run, their ability to integrate technology, talent, and business-model innovation into legacy environments may be the key to success. The insurance industry remains resilient, continuing to generate growth around the world and maintaining overall profitability despite turbulence in the global economy.

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GBA Outlook Opportunities in Insurance

whitePaper | July 22, 2022

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Elevating the insurance customer experience

whitePaper | October 4, 2022

Maturing markets, tight capital, increasing risk, and technologically sophisticated customers are just some of the pressures the insurance industry faces today. As a result, insurers have to work faster, more efficiently, and above all smarter. Those that do can thrive while others fail. Insurers need to be more nimble, innovative, and connected with their customers. The IBM Global Insurance team has reinvented itself, providing solutions to help clients meet the demands of today’s insurance business. From enhanced customer service to greater efficiency in the back office and improved risk management, there’s a smarter solution for you. For more information about IBM Insurance solutions, visit www.ibm.com/insurance.

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Reducing insurance waste & abuse

whitePaper | November 30, 2022

In June 2022, nearly two dozen people were charged with defrauding various life insurance carriers – to the tune of more than $25 million. Those involved conspired to apply for numerous bogus life insurance policies, then collect on them by intentionally deceiving carriers with the assumed identities of deceased individuals.

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Spotlight

Oswald Companies

Founded in 1893, Oswald is one of the nation's largest independent, employee-owned insurance brokerage firms. As a proud member of Assurex Global, the world's largest association of privately held insurance brokers, our risk management professionals service and support the needs of our clients throughout the U.S. and worldwide.

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