Collective Intelligence: Filling the Insurance Talent Gap

whitePaper | October 20, 2022

The pervasiveness of examples of AI in popular culture clearly illustrates that we humans are fascinated with the idea of artificial intelligence and its various transformative implications. Just imagine a world of computers with consciousness, robots with feelings and everything in between. And while Hollywood’s perspective on AI typically leans toward the fantastic, it represents an interesting parallel to the business world. From the boardroom to the shop floor, there is a rapidly growing interest in AI’s potential to transform the very way we do business. The insurance industry is no different, and in many ways is an ideal candidate for transformation driven by artificial intelligence.

whitePaper | March 14, 2022

If you want to see the influence that insurtechs are having on how insurance will be sold in the future, look no further than Lloyd’s of London, which has been about as technologically behind as an institution can be. Brit Ltd. announced in May 2020 that, in collaboration with Google, it has created Ki, a new syndicate that will be part of Lloyd’s, that “will aim to significantly reduce the amount of time and effort taken for [commercial] brokers to place their [excess] capacity, creating greater efficiency, responsiveness, and competitiveness.” The Ki platform, which will launch in 2021, will be cloud-based, able to be accessed by brokers directly, and involve algorithms able to evaluate Lloyd’s policies.

whitePaper | October 4, 2022

Maturing markets, tight capital, increasing risk, and technologically sophisticated customers are just some of the pressures the insurance industry faces today. As a result, insurers have to work faster, more efficiently, and above all smarter. Those that do can thrive while others fail. Insurers need to be more nimble, innovative, and connected with their customers. The IBM Global Insurance team has reinvented itself, providing solutions to help clients meet the demands of today’s insurance business. From enhanced customer service to greater efficiency in the back office and improved risk management, there’s a smarter solution for you. For more information about IBM Insurance solutions, visit www.ibm.com/insurance.

whitePaper | August 9, 2022

To date, most firms have focused on delivering new functionality such as a CSM calculation engine for life insurers and discounting for general insurers, as well as new accounting rules and reports. Due to compressed timelines, most firms are going into dry run testing with tactical data management solutions that have potential gaps around controls.

whitePaper | April 5, 2022

As a heavily regulated, intensively bureaucratic sector – a business founded on caution – insurance has always been slow to adapt. But a confluence of historic challenges is forcing the industry to undergo arguably the most radical change in its history.

whitePaper | June 30, 2022

Welcome back to our white paper series about how to use AI and data throughout the new business and underwriting processes. In the first white paper we discussed the importance of product design and the benefits of using AI. In this white paper, we will examine how to deliver on the vision of your new product through your technology implementation. We will discuss how to move from concept to reality effectively and efficiently by determining the right capabilities, automation, and optimized workflows for this goal.