The Case for a Stand-alone Rating Engine for Insurance

whitePaper | December 19, 2022

Customers are now accustomed to digital-first interactions, with Gen-X in particular expecting a frictionless experience. As a result, brokers are having to rethink how they engage with customers in order to meet these expectations. Increasing competition from a fast-changing industry – through consolidation and new independent digital-only providers – means they must improve customer satisfaction to stay in the game. Ultimately, broker business success relies on engendering long-term relationships with customers (and partners) based on trust.

whitePaper | May 14, 2023

Increased scrutiny from investors on companies’ Environmental, Social, and Governance (ESG) credentials, such as board diversity and environmental impacts, presents greater potential Directors’ and Officers’ (D&O) liability exposure. Investors, employees and consumers increasingly expect companies to be actively addressing ESG considerations in their structures and operations. Those failing to address these issues may open themselves up to ESG-related litigation.

whitePaper | July 22, 2022

On February 18 2019, the State Council announced the Outline Development Plan for the Guangdong-Hong Kong-Macao Greater Bay Area (the Outline Development Plan). This is an ambitious plan to develop a worldclass bay area ideal for living, working, and travelling between the nine municipalities in Guangdong Province and the two Special Administrative Regions (SARs). As one of the most open, economically vibrant regions in China, the Greater Bay Area has a major strategic role in commencing and dictating a new phase of economic and social growth. In addition to its mission of facilitating China's quest to develop a world-leading city cluster, the Outline Development Plan also promotes active participation across the GBA in the related work of the Belt and Road Initiative by leveraging the competitive advantages created by the two free trade economies of Hong Kong and Macao.

whitePaper | December 12, 2022

Digital claims processing offers significant benefits for both insurers and their customers. Based on this assumption, Post and PayPal held a roundtable to explore how the sector can keep up the momentum, and discuss what might be considered as a best-in-class experience for an online claims journey.

whitePaper | May 4, 2022

A small percentage of insurers have already started their finance transformation journey and doubtless others will begin the journey in the coming years. This white paper sheds light on ten factors driving the need for finance transformation within insurance and how to ensure a smooth transition.

whitePaper | April 5, 2022

As a heavily regulated, intensively bureaucratic sector – a business founded on caution – insurance has always been slow to adapt. But a confluence of historic challenges is forcing the industry to undergo arguably the most radical change in its history.