The Future of Claims: Unlocking the Value of Video

July 15, 2018

Processing claims is a major cost for insurers. A 2016 McKinsey report1 noted that claims management represented 28.5% of overall operating costs for European property and casualty (P&C) insurers. The claims process can also be a major source of customer dissatisfaction. Indeed, a 2015 Financial Conduct Authority (FCA) survey of small businesses found that a key source of frustration was the delay of commercial insurance claims, often due to a lack of communication with claimants.

Spotlight

Trisura Guarantee Insurance Company

In today’s rapidly changing business environment, you need an insurance company you can count on. A company with a depth of expertise, a commitment to extraordinary personal service, and a range of innovative products. At Trisura, we’re committed to supporting our brokers with everything they need to provide their customers with the industry’s best Corporate Risk insurance, Surety and Risk Solutions products.

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In-depth - Legal expenses insurance: A legal rollercoaster ride

whitePaper | June 30, 2022

The turmoil caused by pandemics and politics in the past two years has created an increasingly litigious landscape and served to highlight the value and benefi t of legal expenses to businesses, says Tim Evershed.

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The resurgence of reinsurance

whitePaper | September 1, 2022

Insurers and reinsurers have engaged in a mutually beneficial, if somewhat co-dependent, relationship for centuries. It’s not only a partnership, but also a dance. And while it takes two to tango, reinsurance plays a key role in the well-being of insurers and when managed skilfully provides critical risk management for the long term.

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Lawyers Professional Liability Insurance

whitePaper | December 2, 2019

Professional liability insurance can be an awkward topic for brokers, as it sometimes entails reminding accomplished professionals that they need protection from their mistakes. However, law firms understand the value of specialized expertise – especially when it comes to the coverage afforded by their own Lawyers Professional Liability Insurance.

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Three paths for core system modernisation

whitePaper | October 19, 2022

The insurance landscape continues to evolve & market leaders understand the need to accelerate transformation to facilitate growth. Insurers still face a myriad of challenges, one of the most common is the impact of managing legacy technology.

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Running up that hill: How to win the 2030 insurance technology challenge

whitePaper | November 21, 2022

The pace of change, driven by data, innovation and evolving customer expectations is making it ever harder for insurers to identify the right technologies and innovation strategies that will future proof their businesses. Sapiens has leveraged its close ties with some of the industry’s most senior insurance insiders to get their thoughts, strategies and technology insights to answer this daunting question. The result is this practical, insightful and informed e-book that tackles the complex topic of future-proofing insurers to meet the technology challenge of 2030.

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Top trends in property and casualty insurance 2023

whitePaper | December 5, 2022

As we head into 2023, P&C insurers will prioritise digital transformation initiatives to navigate geopolitical risks, supply chain disruptions, sluggish growth and rising inflation. Key actions will include focusing on customer centricity, prioritising agile product innovation, embedding sustainability into corporate strategy, and building advanced digital capabilities to build a resilient, future-ready enterprise.

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Spotlight

Trisura Guarantee Insurance Company

In today’s rapidly changing business environment, you need an insurance company you can count on. A company with a depth of expertise, a commitment to extraordinary personal service, and a range of innovative products. At Trisura, we’re committed to supporting our brokers with everything they need to provide their customers with the industry’s best Corporate Risk insurance, Surety and Risk Solutions products.

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