2020 Global Insurance Outlook

whitePaper | April 16, 2023

One of the most paper intensive industries is insurance industry. There are endless forms to fill, copies of proofs to be preserved, and claims to deal with on regular basis. Under the circumstances, using simple word processors, insecure repository and emails or not adopting a streamlined process of document management can have serious negative consequences.

whitePaper | May 3, 2022

The insurance industry is no stranger to technological change, whether it was forced to change or inspired by grander visions. For decades, the insurers that led the industry ranked as some of the most technologically innovative operations in the world. But the exact technologies that used to showcase the C-suite’s willingness to adopt cuttingedge solutions are now holding them back.

whitePaper | November 21, 2019

As intelligent automation (IA) emerges as a best practice across numerous industries, insurers and technology service providers alike are racing to build out use cases for IA that streamline the various stages of an automotive insurance claim. While automation cannot be viewed as an isolated lever or standalone solution to bring efficiency and cost savings, when IA integrates with other channels, technologies and platforms, it unleashes its full potential.

whitePaper | June 6, 2023

Claims aren’t the first consideration for most insurtechs. The focus is rightfully on back-end development, product development, and creating all the systems and workflows to bind a policy and service customers.

whitePaper | July 31, 2022

The Covid-19 pandemic spurred new demand for insured municipal bonds, and the strong interest appears poised to continue as investors team with states and local governments to help execute the largest wave of U.S. infrastructure investment in a generation. Amidst the uncertainty surrounding municipal fiscal stability and an increase in taxable debt issuance immediately following the outbreak, wrapped bonds offered investors stable ratings, increased liquidity and less volatility. Since then, the market has faced more prolonged volatility brought on by questions about the outlook for inflation, economic growth, and other factors like climate change. Insurance remains a valuable tool for investors and issuers to maintain reliable, affordable capital markets access and peace of mind.

whitePaper | August 3, 2023

It’s no secret that the global pandemic has upended everyone’s life. We know this anecdotally from our own experiences—more online shopping with curbside pickup orders, ordering takeout and delivery versus in-person dining, and changing media consumption. And let’s not forget remote working and learning. These experiences are more than simply anecdotal; McKinsey has written about the more specific effects of the pandemic on consumer behavior and needs. In short, they write: “behavior changes will reshape consumer decision journeys and companies will need to adapt fast.”