Core Insurance, Insurance Technology

Broker Week 2022: A fine balancing act

December 19, 2022

Broker Week 2022: A fine balancing act
Customers are now accustomed to digital-first interactions, with Gen-X in particular expecting a frictionless experience. As a result, brokers are having to rethink how they engage with customers in order to meet these expectations.

Increasing competition from a fast-changing industry – through consolidation and new independent digital-only providers – means they must improve customer satisfaction to stay in the game. Ultimately, broker business success relies on engendering long-term relationships with customers (and partners) based on trust.

Spotlight

Moonshot-Internet

Moonshot-Internet is the French Insurtech dedicated to E-commerce. We offer contextual insurance and service products that we make available to our partners via API. Through our product factory, we have the ability to create products between 30 and 90 days.

OTHER WHITEPAPERS
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Munich Re Global Cyber Risk and Insurance Survey 2022

whitePaper | May 20, 2022

Anticipating the risks of tomorrow is embedded in our DNA at Munich Re, which is why we have been involved in managing cyber risk from the first moment it became a consideration - and continue to keep pace with its lightning-fast development. As the challenges this risk class poses to the global economy grow, we, and the insurance industry as a whole, need to provide proper solutions capable of addressing risk capacity and sustainability for this line of business. The numbers clearly show that the need for cyber security and insurance is increasing steadily: Munich Re estimates global cyber premiums to be $9.2 billion (beginning of 2022) and expects that they will reach approximately $22 billion by 2025. Given the ever-increasing frequency and severity of cyber-attacks, our survey reveals that the insurance gap is disproportionately high. And the mismatch between risk awareness and implementation of protection measures and the need for more capacity for larger risks remains a real challenge in what is an increasingly difficult environment for the entire insurance industry.

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How can data enrich the property claims journey from FNOL to payments?

whitePaper | December 13, 2022

A recent roundtable hosted by Insurance Post in association with LexisNexis Risk Solutions saw an expert panel discuss how data enrichment can be used from a post-loss perspective and what this change could mean for the future of property claims. This article provides a summary of the discussion.

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2022 Trends for Insurance Digital Marketing

whitePaper | September 9, 2022

The insurance market is in constant change due to several global circumstances that are constantly growing, on which depend the opportunities, but also the challenges of today’s insurers. Moreover, the COVID-19 pandemic has left the industry with nowhere to hide. Coronavirus and the resulting lockdown have affected every corner of the business world, and the political, social, economic, technological, budgetary and energetic uncertainty resulting from the situation has become a day-to-day.

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5 Ways Digital Communities ENHANCE the Insurance Industry Customer Experience

whitePaper | November 5, 2019

This lack of engagement poses a serious problem for an industry whose biggest challenge is finding ways to enhance their customers’ experience to drive business results. As consumer expectations for self-service and digital engagement evolve and competition diversifies, it is more important than ever for insurers to maximize the effectiveness of their limited interactions.

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The digitalisation of the insurance tax landscape

whitePaper | August 23, 2022

From independent operators to midsize businesses and Fortune 100 companies, more than 30,000 customers choose Avalara for tax compliance tools scaled to their needs. You’ll find Avalara all around the world helping businesses prepare for growth in the global market.

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Shift technology insurance perspectives - Underwriting risk detection

whitePaper | January 18, 2023

Anyone who follows the InsurTech space knows that Shift Technology started life by applying artificial intelligence (AI) and advanced data science techniques to the challenges of identifying suspicious claims and helping insurers make better decisions about what to do with them when they were discovered. Fast forward to today, and Shift is supporting insurance decisioning across the policy lifecycle and throughout the claims process. This depth and breadth of experience gives us incredible insight into the trends shaping the insurance industry.

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Spotlight

Moonshot-Internet

Moonshot-Internet is the French Insurtech dedicated to E-commerce. We offer contextual insurance and service products that we make available to our partners via API. Through our product factory, we have the ability to create products between 30 and 90 days.

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