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Connecting the Business of Insurance: The Connected Agency

April 10, 2018

Insurance agencies that consolidate operations onto a single agency management system are better positioned to keep pace with the digital forces driving customer expectations. In fact, 50% of agents highlight the need for new and innovative products to grow their businesses.4 Agencies are able to manage all lines of business within a single application and streamline processes to provide valuable, consistent customer information with full visibility across the organization by building a business on a powerful technology platform.

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Spotlight

Delta Dental of Oklahoma

Delta Dental of Oklahoma (DDOK) is the state's leading dental benefits provider. We serve more than one million Oklahomans and partner with more than 9,450 Oklahoma-headquartered companies to provide dental benefits programs to their employees. We advance the oral wellness of our workplace and individual/family plan enrollees with the state's largest network of dentists and a steadfast commitment to superior customer service. DDOK established its Foundation (DDOKF) 23 years ago to advance our company's not-for-profit mission. Our Foundation is funded entirely by proceeds from DDOK. Since its inception, DDOKF has distributed nearly $30 million to produce and support programs across the state that aim to provide oral health education and dental care to those in need.

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whitePaper | March 17, 2022

The challenges facing the insurance industry have accelerated a shift in customer expectations for digital-first, streamlined and personalised relationships. This content highlights how creating a strong data culture can enable insurers to improve decision making and enhance the customer experience.

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ESG Exchange Supplement 2022

whitePaper | March 28, 2022

Today ESG is a powerful tool in the insurance industry, presenting both risks and opportunities for businesses. This collection of articles made up Insurance Post’s ESG Exchange 2022 which featured free-to-access webinars, blogs and interviews.

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whitePaper | January 3, 2020

As insurance firms adapt to maturing markets and economic turbulence, in the long run, their ability to integrate technology, talent, and business-model innovation into legacy environments may be the key to success. The insurance industry remains resilient, continuing to generate growth around the world and maintaining overall profitability despite turbulence in the global economy.

Read More

Power of the collective: The rise of insurance associations

whitePaper | March 7, 2023

No single insurer is spared by fraud. Globally, fraud is estimated to cost the insurance industry hundreds of billions of GBP per year. This figure isn’t just fraud on an individual or opportunistic scale, but also the result of insurance fraud networks who represent an industry unto themselves.

Read More

Uncover consumer perceptions of non-annualised policies (NAPs) and their growing value in the motor insurance market

whitePaper | March 2, 2023

While it might sometimes feel like a very settled market, motor insurance is changing as consumers’ needs change. A combination of the social and economic effects of the Covid-19 pandemic, inflationary forces and increased public concern about the environment are altering the way many U.K. consumers use their cars. One consequence of these changes is growing interest in non-annualised policies (NAPs) for motor insurance.

Read More

IFRS 17: How can insurers prepare for the biggest change in insurance accounting in recent years?

whitePaper | August 9, 2022

To date, most firms have focused on delivering new functionality such as a CSM calculation engine for life insurers and discounting for general insurers, as well as new accounting rules and reports. Due to compressed timelines, most firms are going into dry run testing with tactical data management solutions that have potential gaps around controls.

Read More

Data culture: The insurance imperative for growth and resilience

whitePaper | March 17, 2022

The challenges facing the insurance industry have accelerated a shift in customer expectations for digital-first, streamlined and personalised relationships. This content highlights how creating a strong data culture can enable insurers to improve decision making and enhance the customer experience.

Read More

ESG Exchange Supplement 2022

whitePaper | March 28, 2022

Today ESG is a powerful tool in the insurance industry, presenting both risks and opportunities for businesses. This collection of articles made up Insurance Post’s ESG Exchange 2022 which featured free-to-access webinars, blogs and interviews.

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Spotlight

Delta Dental of Oklahoma

Delta Dental of Oklahoma (DDOK) is the state's leading dental benefits provider. We serve more than one million Oklahomans and partner with more than 9,450 Oklahoma-headquartered companies to provide dental benefits programs to their employees. We advance the oral wellness of our workplace and individual/family plan enrollees with the state's largest network of dentists and a steadfast commitment to superior customer service. DDOK established its Foundation (DDOKF) 23 years ago to advance our company's not-for-profit mission. Our Foundation is funded entirely by proceeds from DDOK. Since its inception, DDOKF has distributed nearly $30 million to produce and support programs across the state that aim to provide oral health education and dental care to those in need.

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