Risk Management

Data-driven insurance: A path to strategic advantage

June 20, 2023

Data-driven insurance: A path to strategic advantage
Data-driven insurance is an enterprise-wide business model that generates a strategic advantage in the insurance ecosystem. Using disruptive artificial intelligence (AI) to analyze data can lead to innovation in operational processes and in the development of new products and services.

Spotlight

The General

The General® offers auto insurance for drivers that have had a history of driving violations or accidents, have not kept their insurance in force or have less than perfect credit. So, you can still find a good price for your auto insurance needs.

OTHER WHITEPAPERS
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The future of motor risk: Driver today, passenger next

whitePaper | September 26, 2022

There are several developments that continue to impact the automotive industry to a significant extent. Among these factors are the push by governments towards vehicles powered by new energies, the COVID-19 pandemic with its subsequent economic fallout – such as chip and raw material shortages – war, socio-demographic changes, and technological advancements.

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How Artificial Intelligence is shifting the insurance model from Protection to Prevention

whitePaper | April 5, 2022

As a heavily regulated, intensively bureaucratic sector – a business founded on caution – insurance has always been slow to adapt. But a confluence of historic challenges is forcing the industry to undergo arguably the most radical change in its history.

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How does artificial intelligence make subrogation viable and valuable?

whitePaper | January 17, 2023

Subrogation offers insurers the important chance to reduce claim costs by assigning full or partial responsibility to another party. It is most commonly used in automotive insurance, but can also be applied to property claims, renter’s insurance, and policies covering possessions such as phones or appliances. But opportunities for subrogation can be missed, which likely costs insurers billions of dollars each year.

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5 Ways to Delight Your Customers with AI-Powered Self Service

whitePaper | July 24, 2022

Consumers are frustrated with companies’ poor customer service, and they’re losing patience. They’re repeating personal information, waiting on hold, and talking to overworked, sometimes unfriendly, agents. And it comes at a high cost: if you’re delivering a poor customer experience (CX), 96% of consumers say they’ll leave your company.

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Can Insurers Learn How to Develop Strong Digital Customer Relationships?

whitePaper | January 12, 2022

Insurers need to tackle the rapid changes to their ecosystem. They instinctively react in the same way they have always reacted in previous crises — by making marginal adaptations to the traditional way of doing things and further optimizing and streamlining the existing business model.

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How to choose your insurance administration system

whitePaper | December 8, 2022

Advanced insurance administration technology promises to help insurers, MGAs and brokers to simplify processes, reduce costs and transform the customer experience. But how can you make sure you’re choosing the right solution and company to partner with? This short guide sets out the 10 essential questions insurance businesses should ask when selecting a new software provider.

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Spotlight

The General

The General® offers auto insurance for drivers that have had a history of driving violations or accidents, have not kept their insurance in force or have less than perfect credit. So, you can still find a good price for your auto insurance needs.

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