Digital disruption in insurance: Cutting through the noise

March 25, 2017

Digital technology destroys value. That might sound counterintuitive given the extent to which it can make business systems more efficient and companies are urged to embrace its many possibilities. Yet new McKinsey research shows that although digital technology propels some companies to become clear market winners, for many more its impact depletes corporate earnings and the overall value of an industry. Consumers, not companies, are often the ultimate winners. So it is likely to be in insurance. For a long time, the traditional insurance business model has proved to be remarkably resilient. But it too is beginning to feel the digital effect. It is changing how products and services are delivered, and increasingly it will change the nature of those products and services and even the business model itself. We firmly believe that opportunities abound for incumbent insurance companies in this new world. But they will not be evenly shared. Those companies that move swiftly and decisively are likely to be those that flourish. Those that do not will find it increasingly challenging to generate attractive returns.

Spotlight

Advocate Brokerage

Personal service is what Advocate is all about. By really getting to know our clients and understanding their needs, we go a step above and beyond the average insurance agency. From the purchase of your home, to the birth of your children, the relocation of your family or the expansion of your business, we are there to be "your advocate for every insurance need"​.

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