Doing Business with the FDIC

whitePaper | March 28, 2022

Today ESG is a powerful tool in the insurance industry, presenting both risks and opportunities for businesses. This collection of articles made up Insurance Post’s ESG Exchange 2022 which featured free-to-access webinars, blogs and interviews.

whitePaper | July 5, 2022

Modern UK insurance providers are focused on accommodating the changing expectations of their customers1 : improving customer service; streamlining claim payment processes; reducing manual disbursement methods, and increasing the speed of claim payment delivery. A digital payout solution can help transform all five of these areas to meet – and exceed the new demands.

whitePaper | March 15, 2023

For the seventh consecutive year, NobleOak has commissioned research into Australia’s life insurance industry. The goal? To better understand the forces shaping consumer demand in a rapidly evolving sector. Why? Because we hope our findings can help improve the customer experience and the value that Australians receive from products within the life insurance industry.

whitePaper | June 16, 2022

Data has always been an important asset in the insurance industry, which is largely built on algorithms and financial models. Today, that is truer than ever before. Data can be analyzed to provide insurers with deeper business insights and the ability to target the right customers through the right channels with the right offerings in the right sequence. It also has opened the door to a growing group of digital natives and insurtechs that bring innovative ideas and solutions to help accelerate and improve the customer journey. Today, the advent of artificial intelligence (AI) is increasing the importance of data across the industry. AI is widely recognized for its potential to bring greater efficiency and innovation to the entire insurance value chain, from customer acquisition to claims processing, and for all stakeholders, including customers, agents and employees. However, effective AI depends on current, accurate and relevant data. AI is key to competitiveness, and data is key to AI.

whitePaper | September 1, 2022

Insurers and reinsurers have engaged in a mutually beneficial, if somewhat co-dependent, relationship for centuries. It’s not only a partnership, but also a dance. And while it takes two to tango, reinsurance plays a key role in the well-being of insurers and when managed skilfully provides critical risk management for the long term.

whitePaper | June 23, 2022

We asked 2,000 insurance consumers from around the world what they feel P&C insurers are doing well, what their buying preferences are, and in what areas the industry can improve. The in-depth feedback and rich data about how consumers are engaging with the industry, their willingness to switch providers and what they think of insurance innovations offer significant strategic opportunities for carriers regionally and globally.