How Agile Insurers are Improving the Bottom Line

April 26, 2017

Without customer-focused initiatives to improve operations in 2013, some insurers may not have a place in the 2014 market, either on Main Street or on the Internet. A market moving toward self-service has brought traditional insurers to a juncture where they must determine where to position their technological investments. Will they be focusing on either agent- or Internet-initiated customer interactions, or both? With the right technology, an insurer does not necessarily have to choose between building person-to-person.

Spotlight

Sutton Winson

Sutton Winson is an independent, privately owned Chartered Insurance Broker and professional Risk advisory business. We service large companies, privately owned organizations and wealthy individuals all over the UK and overseas. Within our Commercial division, we specialize in defined sectors and trades, offering bespoke insurance solutions and risk management services. Being part of the international broker network UNIBA, enables us to manage multinational clients in 130 countries.

OTHER WHITEPAPERS
news image

Accelerating change in insurance distribution through technology

whitePaper | March 14, 2022

If you want to see the influence that insurtechs are having on how insurance will be sold in the future, look no further than Lloyd’s of London, which has been about as technologically behind as an institution can be. Brit Ltd. announced in May 2020 that, in collaboration with Google, it has created Ki, a new syndicate that will be part of Lloyd’s, that “will aim to significantly reduce the amount of time and effort taken for [commercial] brokers to place their [excess] capacity, creating greater efficiency, responsiveness, and competitiveness.” The Ki platform, which will launch in 2021, will be cloud-based, able to be accessed by brokers directly, and involve algorithms able to evaluate Lloyd’s policies.

Read More
news image

Reinsurance management: The biggest risk in insurance?

whitePaper | June 14, 2023

Reinsurance is a vital function, empowering insurers to offer more coverage to more customers at a more competitive price. But at a time when every insight, innovation and advantage is needed to help insurers take ownership of their reinsurance program, their antiquated reinsurance management systems and methods may be the biggest factor limiting their reinsurance program success and business performance.

Read More
news image

Will the cost-of-living crisis lead to more fraud?

whitePaper | October 27, 2022

A recent survey by Insurance Post found that 98.1% (see figure one) of respondents believe the current economic conditions in 2022 will impact organised and opportunistic fraud volumes.

Read More
news image

Leveraging data, analytics and automation (including AI / NLP) to transform underwriting operations in the Lloyd’s and London market

whitePaper | May 10, 2022

On 1st March 2022, The Insurance Network (TIN) and EXL, the leading Data, Analytics and Digital Transformation business hosted a breakfast briefing exploring automatic extraction and enrichment of unstructured pre-bind data to streamline processes and ultimately improve underwriting decisions in the London market. The discussions were moderated by David McKenzie, IT Business Relationship Director at CNA Hardy, and AI and transformation expert Sumeet Goswami, Head of Digital Transformation & Insurance Consulting at EXL. This summary explores the key themes from the discussions that followed.

Read More
news image

Tamping down wildfire threats

whitePaper | December 6, 2022

Wildfire risk is complicated – and not just in terms of predicting, preparing for, and mitigating damage. Wildfires play a complex role in overall climate risk that insurers need to understand and to develop new strategies to address as the impacts of climate change continue to evolve.

Read More
news image

Important Considerations for Independent Agents Today

whitePaper | December 21, 2021

It would be imprudent, however, to suggest that change isn’t coming. If nothing else, the pandemic has brought about a whole new set of unexpected financial challenges – which means consumers are looking for more choice than ever before. This pandemic has also demonstrated the overarching value proposition of insurance. In turn, this means we’re seeing savvy agents broaden their targets, so they’re not only focused on the more affluent middle classes but instead finding creative and impactful ways to reach those largely underserved segments.

Read More

Spotlight

Sutton Winson

Sutton Winson is an independent, privately owned Chartered Insurance Broker and professional Risk advisory business. We service large companies, privately owned organizations and wealthy individuals all over the UK and overseas. Within our Commercial division, we specialize in defined sectors and trades, offering bespoke insurance solutions and risk management services. Being part of the international broker network UNIBA, enables us to manage multinational clients in 130 countries.

Events