How does artificial intelligence make subrogation viable and valuable?

whitePaper | January 10, 2020

The annual EY Insurance Outlooks represent a perspective on key issues shaping the industry in the near term (three years). They complement the NextWave series, which takes a longer-term perspective (five years and beyond) and examines specific market scenarios that will shape the future of the industry.

whitePaper | September 20, 2022

When it comes to major events that impact people, economies and environments, insurance is firmly on the frontline. In the last few years, the industry — traditionally slow to modernise — has been reinventing strategies and working models to meet the demands of the changing global landscape, from the pandemic to economic and political instability. Acceleration of digital transformation has become a priority because it directly impacts current strategic imperatives — customer focus, operational simplification, financial sustainability and innovation. But despite the drive for change, the same challenges that have historically held back insurance providers are yet to be overcome. Legacy systems, data and processes can be difficult and expensive to modernise, and bringing in new technologies to solve these issues can create more problems when they are layered on top of the old.

whitePaper | December 5, 2022

The payment process in insurance has been a point of friction for customers throughout their digital journeys. With recent regulation changes pointing insurers towards a customer-centric future, Pádraig Floyd asks what steps can insurers take to rectify the ongoing challenge of enhancing the digital payment journey.

whitePaper | May 14, 2023

Increased scrutiny from investors on companies’ Environmental, Social, and Governance (ESG) credentials, such as board diversity and environmental impacts, presents greater potential Directors’ and Officers’ (D&O) liability exposure. Investors, employees and consumers increasingly expect companies to be actively addressing ESG considerations in their structures and operations. Those failing to address these issues may open themselves up to ESG-related litigation.

whitePaper | February 8, 2023

Insurers have been navigating digital transformation alongside economic, political, and environmental disruption. These factors will continue to play a major role in the insurance industry in 2023. While most changes are positive, insurance companies must be agile and ready to adapt to evolving conditions to continue to grow.

whitePaper | August 23, 2022

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