How insurance contributes towards financial inclusion and affordability

July 3, 2019

Financial inclusion, such as affordability, is a core priority of regulators and businesses and is causing change. With changes posed by FCA regulations theres a need to readdress all components of customer engagement and redevelop the journey to be inclusive of expectations, but also an opportunity to redesign the entire strategic potential of customer engagement. To do this, insurers need to offer a best-in-class experience, obtain sophisticated and informative insight - but also innovate at pace, and scale.

Spotlight

Belairdirect

belairdirect has been simplifying car and home insurance for Canadians since 1955 by helping them protect the things they care about. We believe that insurance is too important to be complicated and that is why our 1,600 employees offer a simplified experience that helps our customers choose the option that is right for them.

OTHER WHITEPAPERS
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In-depth - Legal expenses insurance: A legal rollercoaster ride

whitePaper | June 30, 2022

The turmoil caused by pandemics and politics in the past two years has created an increasingly litigious landscape and served to highlight the value and benefi t of legal expenses to businesses, says Tim Evershed.

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Removing inefficiency in commercial insurance

whitePaper | June 21, 2022

The challenges facing the insurance industry are piling up. 2020 saw a record number of catastrophic events that each caused at least $1 billion in damages, while the economic contraction caused by the pandemic response affected insurance particularly severely.

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2022 Trends for Insurance Digital Marketing

whitePaper | September 9, 2022

The insurance market is in constant change due to several global circumstances that are constantly growing, on which depend the opportunities, but also the challenges of today’s insurers. Moreover, the COVID-19 pandemic has left the industry with nowhere to hide. Coronavirus and the resulting lockdown have affected every corner of the business world, and the political, social, economic, technological, budgetary and energetic uncertainty resulting from the situation has become a day-to-day.

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Best practices for increasing policyholder retention and satisfaction

whitePaper | February 3, 2020

The U.S. property and casualty (P&C) insurance market continues to rank among the most competitive in the world, and the competition is only getting stiffer. In an effort to differentiate themselves from the competition, many insurance carriers have turned to aggressive pricing in the form of lower premiums for policyholders. Still others have tried to pull ahead of the pack with self-service claims models or other specialized insurance products.

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Reducing insurance waste & abuse

whitePaper | November 30, 2022

In June 2022, nearly two dozen people were charged with defrauding various life insurance carriers – to the tune of more than $25 million. Those involved conspired to apply for numerous bogus life insurance policies, then collect on them by intentionally deceiving carriers with the assumed identities of deceased individuals.

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Cyber Insurance 2022: Reality from the InfoSec Frontline

whitePaper | May 15, 2022

Sophos’ annual study of the real-world experience of IT professionals at the frontline has revealed how their experience of obtaining cyber insurance coverage has changed over the last year. It also shows the impact cyber insurance has had on their cyber defenses. With ransomware a major driver of both cyber insurance purchase and claims, the study also shines light onto how often cyber insurance policies pay out in the event of an attack and the types of costs that are addressed, including how often insurers pay the ransom.

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Spotlight

Belairdirect

belairdirect has been simplifying car and home insurance for Canadians since 1955 by helping them protect the things they care about. We believe that insurance is too important to be complicated and that is why our 1,600 employees offer a simplified experience that helps our customers choose the option that is right for them.

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