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June 15, 2016
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Abbey Insurance Brokers Ltd. was formed in 1973, and has grown to be one of Northern Ireland’s largest Insurance Brokers specialising in Car, Home, Travel, Taxi and Van Insurance.
whitePaper | June 30, 2022
The turmoil caused by pandemics and politics in the past two years has created an increasingly litigious landscape and served to highlight the value and benefi t of legal expenses to businesses, says Tim Evershed.
whitePaper | May 10, 2022
On 1st March 2022, The Insurance Network (TIN) and EXL, the leading Data, Analytics and Digital Transformation business hosted a breakfast briefing exploring automatic extraction and enrichment of unstructured pre-bind data to streamline processes and ultimately improve underwriting decisions in the London market. The discussions were moderated by David McKenzie, IT Business Relationship Director at CNA Hardy, and AI and transformation expert Sumeet Goswami, Head of Digital Transformation & Insurance Consulting at EXL. This summary explores the key themes from the discussions that followed.
whitePaper | July 24, 2022
Consumers are frustrated with companies’ poor customer service, and they’re losing patience. They’re repeating personal information, waiting on hold, and talking to overworked, sometimes unfriendly, agents. And it comes at a high cost: if you’re delivering a poor customer experience (CX), 96% of consumers say they’ll leave your company.
whitePaper | December 5, 2022
The payment process in insurance has been a point of friction for customers throughout their digital journeys. With recent regulation changes pointing insurers towards a customer-centric future, Pádraig Floyd asks what steps can insurers take to rectify the ongoing challenge of enhancing the digital payment journey.
whitePaper | February 8, 2023
Insurers have been navigating digital transformation alongside economic, political, and environmental disruption. These factors will continue to play a major role in the insurance industry in 2023. While most changes are positive, insurance companies must be agile and ready to adapt to evolving conditions to continue to grow.
whitePaper | April 14, 2022
Endorsed by the UN Secretary-General and insurance industry CEOs, the Principles for Sustainable Insurance (PSI) serve as a global framework for the insurance industry to address environmental, social and governance (ESG) risks and opportunities and a global initiative to strengthen the insurance industry’s contribution as risk managers, insurers and investors to building resilient, inclusive and sustainable communities and economies on a healthy planet.
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