Insurance 2025 Reducing risk in an uncertain future

This report is based on a series of insurance and CxO studies conducted by the IBM Institute for Business Value over the past few years, in combination with a number of informal conversations and discussions with subject matter experts and insurance executives.

Spotlight

Nationwide

Nationwide, a Fortune 100 company based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the U.S. and is rated A+ by both A.M. Best and Standard & Poor’s. The company provides a full range of insurance and financial services, including auto, commercial, homeowners, farm and life insurance; public and private sector retirement plans, annuities and mutual funds; banking and mortgages; pet, motorcycle and boat insurance.

OTHER WHITEPAPERS
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IPT compliance: A guide for insurers

whitePaper | March 7, 2023

Written by Sovos’ team of regulatory specialists, this guide for insurers provides everything you need to know about the IPT regulatory landscape. A mix of deep dive country-by-country information in addition to guidance on IPT and the digital tax landscape, this guide is for any insurer wanting to know more about IPT compliance. Despite its focus on Europe, our guide also explores other jurisdictions in Asia, Australia, North and South America. This guide is your trusted source of information wherever in the world you write business.

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Adjust Your Claims Audits: 5 Common Issues and How to Fix Them

whitePaper | November 12, 2019

A carrier’s quality assurance process is the backbone of its success. While not as well-known as underwriting or claims adjusting, QA is a vital part of insurance operations. QA auditors assess open, denied and paid claims to determine if avoidable errors occurred during processing, adjusting or settlement. Their reviews track performance against business standards and help improve internal operations and claim quality. QA gives employees vital information with teachable

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Tackling the complex challenges of commercial insurers

whitePaper | May 15, 2023

Commercial insurance is an information juggernaut. The sheer volume, myriad sources, and constant change of data make it uniquely challenging to model, price, process, and service large-schedule policies – and handle complex claims – at the pace of today’s business. Duck Creek supports some of the world’s leading commercial insurers with solutions designed for volume, complexity, speed, and, most of all, change. This white paper explores the unique challenges facing commercial insurers today – and outlines the ways in which Duck Creek solutions can turn those challenges into opportunities.

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CYBER INSURANCE 101

whitePaper | January 15, 2020

In this video, learn how a territory manager reviews agency performance in their region and looks at AI-powered performance predictions for leads and flags from a specific agency. Microsoft is helping insurance companies redefine how they do business by empowering them to engage more effectively with agencies, gain insights on agent performance, and leverage AI to improve interactions.

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Environmental, Social and Governance (ESG) Considerations for Directors and Officers

whitePaper | May 14, 2023

Increased scrutiny from investors on companies’ Environmental, Social, and Governance (ESG) credentials, such as board diversity and environmental impacts, presents greater potential Directors’ and Officers’ (D&O) liability exposure. Investors, employees and consumers increasingly expect companies to be actively addressing ESG considerations in their structures and operations. Those failing to address these issues may open themselves up to ESG-related litigation.

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How to choose your insurance administration system

whitePaper | December 8, 2022

Advanced insurance administration technology promises to help insurers, MGAs and brokers to simplify processes, reduce costs and transform the customer experience. But how can you make sure you’re choosing the right solution and company to partner with? This short guide sets out the 10 essential questions insurance businesses should ask when selecting a new software provider.

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Spotlight

Nationwide

Nationwide, a Fortune 100 company based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the U.S. and is rated A+ by both A.M. Best and Standard & Poor’s. The company provides a full range of insurance and financial services, including auto, commercial, homeowners, farm and life insurance; public and private sector retirement plans, annuities and mutual funds; banking and mortgages; pet, motorcycle and boat insurance.

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