Life Insurance in Australia Consumer Behaviour Transformation

June 15, 2017

Australia’s first Life insurance policy was written in 1833. More than 180 years later, the old adage that “Life insurance is sold, not bought” continues to be the accepted wisdom by many. However, does that mantra still hold true? The role of financial advisers or insurance agents in the sale of Life insurance policies is steeped in tradition. If you are a baby boomer, you will probably remember the agents from AMP or National Mutual knocking on your door to collect money for your policy.

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Consumer indifference is still a challenge for personal cyber insurers

whitePaper | March 9, 2020

Only about one in 10 connected Americans say they have insurance to help them recover from a cyberattack. And close to half do not know whether they have this protection, according to the Insurance Information Institute and J.D. Power 2020 Consumer Cyber Insurance and Security Spotlight Survey℠. Because of consumer confusion about their current cyber coverage, and the persistent idea that consumers are unwilling to pay more, insurers are faced with a challenge. They need to find a way to educate and inform consumers about the benefits of personal cyber insurance, and its value for helping them recover from thousands of dollars in personal losses after an attack.

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Sophos Guide to Cyber Insurance

whitePaper | December 14, 2021

The cyber insurance market is changing fast, and conditions are getting tougher as the market hardens for the first time in its 15-plus year history. While most organizations already have some cyber insurance coverage, many are finding the bar for renewal is getting higher as capacity shrinks – and premiums are going up.

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12 Insurance Industry Trends in 2023

whitePaper | February 8, 2023

Insurers have been navigating digital transformation alongside economic, political, and environmental disruption. These factors will continue to play a major role in the insurance industry in 2023. While most changes are positive, insurance companies must be agile and ready to adapt to evolving conditions to continue to grow.

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Is insurance automation the new face of the industry?

whitePaper | July 15, 2022

The insurance industry’s main objective is to make sure people are protected against every odd, and receive timely help in case of any incident. Yet, despite being an industry that revolves around people, many insurance companies are known for being labor-intensive and overly complicated. Customers have a hard time understanding the ins and outs of their own insurance policy premiums, and the entire experience can be taxing for everyone involved.

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Conversational AI in Insurance: Fostering the Trust Between Customer and Company

whitePaper | July 24, 2022

The insurance industry is often associated with complex processes such as claim settlement, hefty paperwork, tiring legal processes, and the responsibility to stay updated on the terms and conditions. This image is now changing as the leading insurance brands are putting forth innovative strategies to revamp the existing workflows and structures to amplify their business growth.

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Guidewire Testing Framework for Autonomous Testing

whitePaper | May 9, 2022

The pace of change driven by digital transformation is rapidly increasing as new generations of agile competitors emerge. Insurance businesses, too, are evolving to keep pace with the latest business trends and update their products and services.

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Our Promise: To prioritize dedicated service plus innovative engineering and manufacturing practices to provide high quality, customizable laboratory solutions; cultivating partnerships while ensuring satisfaction through maximized efficiencies and risk reduction.

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