MODERN INSURANCE & VOICE COMPUTING

whitePaper | July 12, 2022

The insurance industry is feeling the impact of high inflation. Supply shortages and higher material prices have been raising insurer repair and replacement costs and increasing the severity of losses on auto and homeowner insurance claims. Interchange fee increases, rising labor costs, and fuel price hikes are only adding to carriers’ financial pressures.

whitePaper | May 15, 2022

Sophos’ annual study of the real-world experience of IT professionals at the frontline has revealed how their experience of obtaining cyber insurance coverage has changed over the last year. It also shows the impact cyber insurance has had on their cyber defenses. With ransomware a major driver of both cyber insurance purchase and claims, the study also shines light onto how often cyber insurance policies pay out in the event of an attack and the types of costs that are addressed, including how often insurers pay the ransom.

whitePaper | May 3, 2022

The insurance industry is no stranger to technological change, whether it was forced to change or inspired by grander visions. For decades, the insurers that led the industry ranked as some of the most technologically innovative operations in the world. But the exact technologies that used to showcase the C-suite’s willingness to adopt cuttingedge solutions are now holding them back.

whitePaper | March 2, 2020

Decades ago, a group of merchants created a concept of general average—which is when all parties in a maritime venture share in losses resulting from a sacrifice of cargo in an emergency. What this group fashioned in 1890 was a method for merchants to insure their shipped goods. Upon landing, merchants whose cargo landed safely were expected to contribute a portion to merchants whose goods had been lost at sea. With this, an early form of insurance was born.

whitePaper | February 9, 2023

The main objective of this analysis is to understand and identify current requirements and challenges faced by operators of essential services (OESs) when contracting cyber insurance. Accordingly, the aim of the analysis is to provide recommendations to policymakers and OES on possible ways to face these challenges. The work is particularly focused on the analysis of OESs as acquirers of cyber insurance products and services.

whitePaper | September 21, 2022

This paper sets out the views and concerns of risk managers regarding the approach taken so far by the private insurance market to underwriting the transition. As the representative body for the risk profession at European level, FERMA takes an active interest in the various implications of the transition to a carbon-neutral economy.