Motor insurance: Acquiring and retaining the right customers in a post COVID-19 world

whitePaper | September 1, 2022

Insurers and reinsurers have engaged in a mutually beneficial, if somewhat co-dependent, relationship for centuries. It’s not only a partnership, but also a dance. And while it takes two to tango, reinsurance plays a key role in the well-being of insurers and when managed skilfully provides critical risk management for the long term.

whitePaper | April 19, 2023

In this report, we discuss the value an extensive vendor network and comprehensive vendor payment management program provides, including how insurers can increase cost savings and improve vendor and adjuster experiences.

whitePaper | August 24, 2022

Commercial insurance has traditionally protected businesses from a wide range of unexpected circumstances. These circumstances underwent significant change during the pandemic, with the move to remote work and plans for business continuity. But these are not the only coverages affected by the pandemic. Cyber security threats have also spiralled.

whitePaper | January 14, 2020

After months of strategy and budget meetings, you’ve got the green light – it’s time to begin building your company’s quality assurance program. But are you prepared for the realities of the creation process? Can you address the inevitable questions and setbacks as they appear?

whitePaper | January 17, 2023

Subrogation offers insurers the important chance to reduce claim costs by assigning full or partial responsibility to another party. It is most commonly used in automotive insurance, but can also be applied to property claims, renter’s insurance, and policies covering possessions such as phones or appliances. But opportunities for subrogation can be missed, which likely costs insurers billions of dollars each year.

whitePaper | June 24, 2022

Health care solutions devised in the past are becoming redundant at lightning speed due to the ever evolving and varying health care demands. This is driven by demographic changes, medical inflation, consumerism, regulatory changes, and growing awareness of patients regarding their own health care. Continuous efforts are being made towards understanding health care needs and accordingly building sustainable solutions. This includes driving better product structures, price differentiation, claims management, customer engagement, and risk profiling by making technological, economic, and societal changes.