THE INSURANCE INDUSTRY AS A DIGITAL BUSINESS

December 25, 2017

This is a time of both great opportunity and great challenge for what has been traditionally viewed as a business that is slow to change - the Insurance Industry. Economic recession and recovery. Public demands for higher levels of trust and transparency. Geographic and demographic shifts. The on-demand and asset-light business. The growth of innovation imperatives and startup culture. All are converging and play a role in the way that the Insurance Industry must rethink its approach to all aspects of business including design, partnerships, and customer interaction.

Spotlight

Betterview

Betterview is the Property Intelligence & Risk Management Solution the insurance industry depends on to identify and mitigate property risk, improve underwriting and inspection efficiency, and build a more transparent customer experience. Applying Artificial Intelligence (AI) and computer vision to aerial imagery and geospatial data, Betterview generates the most accurate property information insurers trust to automate pricing, underwriting, and renewals while focusing strategic action on critical properties. Combined with flagging, continuous monitoring, and pre-filed peril risk scores, Betterview is helping transform property insurance from Repair and Replace to Predict and Prevent.

OTHER WHITEPAPERS
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The evolution of fraud in the insurance industry

whitePaper | November 20, 2019

In fact, the Coalition Against Insurance Fraud indicates $80 billion of insurance fraud occurs in the U.S. every year.1 But given the often-intangible nature of insurance fraud, this is hardly a firm figure and doesn’t precisely identify operational costs incurred. With many forms of insurance fraud going unchecked, the actual amount of fraud loss insurers is dealing with — both in the U.S. and abroad — is often an educated guess at best.

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Insuring the transition: The issues confronting risk managers

whitePaper | September 21, 2022

This paper sets out the views and concerns of risk managers regarding the approach taken so far by the private insurance market to underwriting the transition. As the representative body for the risk profession at European level, FERMA takes an active interest in the various implications of the transition to a carbon-neutral economy.

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How different views on digital transformation impact customer experience

whitePaper | September 20, 2022

When it comes to major events that impact people, economies and environments, insurance is firmly on the frontline. In the last few years, the industry — traditionally slow to modernise — has been reinventing strategies and working models to meet the demands of the changing global landscape, from the pandemic to economic and political instability. Acceleration of digital transformation has become a priority because it directly impacts current strategic imperatives — customer focus, operational simplification, financial sustainability and innovation. But despite the drive for change, the same challenges that have historically held back insurance providers are yet to be overcome. Legacy systems, data and processes can be difficult and expensive to modernise, and bringing in new technologies to solve these issues can create more problems when they are layered on top of the old.

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Motor insurance fraud roundtable: Data and diligence, how can insurers combat any increase in criminal activity?

whitePaper | May 23, 2022

Insurance Post, in association with LexisNexis Risk Solutions, gathered experts together to discuss how issues such as ghost broking, the current limitations of benchmarking and fraud detection are pertinent to rooting out motor insurance fraud. This content provides a summary of the discussion.

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Reducing insurance waste & abuse

whitePaper | November 30, 2022

In June 2022, nearly two dozen people were charged with defrauding various life insurance carriers – to the tune of more than $25 million. Those involved conspired to apply for numerous bogus life insurance policies, then collect on them by intentionally deceiving carriers with the assumed identities of deceased individuals.

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TRADE CREDIT INSURANCE UNLOCKING GROWTH

whitePaper | January 20, 2020

A lot is changing in today’s global economy. Economic growth in North America appears to be slowing; likewise, there are signs of weakness in regions across the globe. With tariff wars, Brexit and military conflicts, there is uncertainty domestically and across the globe. Making business decisions in this environment can be daunting.

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Spotlight

Betterview

Betterview is the Property Intelligence & Risk Management Solution the insurance industry depends on to identify and mitigate property risk, improve underwriting and inspection efficiency, and build a more transparent customer experience. Applying Artificial Intelligence (AI) and computer vision to aerial imagery and geospatial data, Betterview generates the most accurate property information insurers trust to automate pricing, underwriting, and renewals while focusing strategic action on critical properties. Combined with flagging, continuous monitoring, and pre-filed peril risk scores, Betterview is helping transform property insurance from Repair and Replace to Predict and Prevent.

Events