The insurance trends private-equity investors should understand in 2021

whitePaper | June 16, 2022

Data has always been an important asset in the insurance industry, which is largely built on algorithms and financial models. Today, that is truer than ever before. Data can be analyzed to provide insurers with deeper business insights and the ability to target the right customers through the right channels with the right offerings in the right sequence. It also has opened the door to a growing group of digital natives and insurtechs that bring innovative ideas and solutions to help accelerate and improve the customer journey. Today, the advent of artificial intelligence (AI) is increasing the importance of data across the industry. AI is widely recognized for its potential to bring greater efficiency and innovation to the entire insurance value chain, from customer acquisition to claims processing, and for all stakeholders, including customers, agents and employees. However, effective AI depends on current, accurate and relevant data. AI is key to competitiveness, and data is key to AI.

whitePaper | June 30, 2022

Welcome back to our white paper series about how to use AI and data throughout the new business and underwriting processes. In the first white paper we discussed the importance of product design and the benefits of using AI. In this white paper, we will examine how to deliver on the vision of your new product through your technology implementation. We will discuss how to move from concept to reality effectively and efficiently by determining the right capabilities, automation, and optimized workflows for this goal.

whitePaper | May 24, 2022

The technological needs of some organizations reflect the urgency of establishing strategic priorities and developing agile solutions that meet customer demands quickly and effectively. One of these strategic solutions will be the adoption of SaaS core systems models.

whitePaper | January 15, 2020

In this video, learn how a territory manager reviews agency performance in their region and looks at AI-powered performance predictions for leads and flags from a specific agency. Microsoft is helping insurance companies redefine how they do business by empowering them to engage more effectively with agencies, gain insights on agent performance, and leverage AI to improve interactions.

whitePaper | June 21, 2022

The challenges facing the insurance industry are piling up. 2020 saw a record number of catastrophic events that each caused at least $1 billion in damages, while the economic contraction caused by the pandemic response affected insurance particularly severely.

whitePaper | March 15, 2023

For the seventh consecutive year, NobleOak has commissioned research into Australia’s life insurance industry. The goal? To better understand the forces shaping consumer demand in a rapidly evolving sector. Why? Because we hope our findings can help improve the customer experience and the value that Australians receive from products within the life insurance industry.