Core Insurance, Insurance Technology

The past, present and future of AI in insurance

October 20, 2022

The past, present and future of AI in insurance
The pervasiveness of examples of AI in popular culture clearly illustrates that we humans are fascinated with the idea of artificial intelligence and its various transformative implications. Just imagine a world of computers with consciousness, robots with feelings and everything in between.

And while Hollywood’s perspective on AI typically leans toward the fantastic, it represents an interesting parallel to the business world. From the boardroom to the shop floor, there is a rapidly growing interest in AI’s potential to transform the very way we do business. The insurance industry is no different, and in many ways is an ideal candidate for transformation
driven by artificial intelligence.

Spotlight

Integro Insurance Brokers

Integro Insurance Brokers is a global, multi-specialty risk management and insurance broker, as well as a health and welfare benefits consultancy. We are passionately committed to designing extraordinary risk solutions and employee benefits plans. Since 2005, we’ve pioneered a unique approach: we begin by getting to know our clients inside and out. Then we deploy our superior analytical methodologies to deliver the in-depth and timely information necessary to recommend the best program design and coverage.

OTHER WHITEPAPERS
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GBA Outlook Opportunities in Insurance

whitePaper | July 22, 2022

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Streamlining the Automotive Claims Process via Integrated Intelligent Automation

whitePaper | November 21, 2019

As intelligent automation (IA) emerges as a best practice across numerous industries, insurers and technology service providers alike are racing to build out use cases for IA that streamline the various stages of an automotive insurance claim. While automation cannot be viewed as an isolated lever or standalone solution to bring efficiency and cost savings, when IA integrates with other channels, technologies and platforms, it unleashes its full potential.

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Uncover consumer perceptions of non-annualised policies (NAPs) and their growing value in the motor insurance market

whitePaper | March 2, 2023

While it might sometimes feel like a very settled market, motor insurance is changing as consumers’ needs change. A combination of the social and economic effects of the Covid-19 pandemic, inflationary forces and increased public concern about the environment are altering the way many U.K. consumers use their cars. One consequence of these changes is growing interest in non-annualised policies (NAPs) for motor insurance.

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Insurance claims research: The path to digitisation

whitePaper | October 25, 2022

A recent survey conducted by Post, in association with SS&C Blue Prism, explored the ways in which digital claims are being approached by the industry. Despite digitisation taking off in recent years, many claimants today are still using emails and telephone to contact their insurer at the initial point of a claim. Many claims specialists believe that customers are dropping out of a fully digital claims journey due to claims being too complicated or customers being less tech-savvy. So, how can insurers ensure digital claims journeys are streamlined and easy-to-use for the consumer?

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Spotlight

Integro Insurance Brokers

Integro Insurance Brokers is a global, multi-specialty risk management and insurance broker, as well as a health and welfare benefits consultancy. We are passionately committed to designing extraordinary risk solutions and employee benefits plans. Since 2005, we’ve pioneered a unique approach: we begin by getting to know our clients inside and out. Then we deploy our superior analytical methodologies to deliver the in-depth and timely information necessary to recommend the best program design and coverage.

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