Western Cape alcohol-related harms reduction policy

whitePaper | June 7, 2022

Can traditional L&A carriers—the old faithful faces of the insurance industry— really take on new market entrants and nimble InsurTechs to re-shape the face of group and worksite benefits? With the right tools and mindset, the answer is yes. Hailed as “the Great Resignation,” the workplace attrition crisis during the COVID-19 pandemic saw millions of workers across the globe re-imagine their working lives and leave their employers in search of something new. It would be natural to think of this trend as a negative, triggering a universal business-critical challenge. But dig deeper, and a significant opportunity emerges for employers to reassess the way they attract, retain and value their workforce—and for providers to reimagine the products, such as life and group insurance, that enable this. With no obvious end in sight for a trend hallmarked by frequent job changes and the enduring nature of the gig economy, group carriers would do well to think about how they will now adapt to the evolving employee benefits market. – for both active employees and those that are leaving or have left traditional employment.

whitePaper | December 19, 2022

Customers are now accustomed to digital-first interactions, with Gen-X in particular expecting a frictionless experience. As a result, brokers are having to rethink how they engage with customers in order to meet these expectations. Increasing competition from a fast-changing industry – through consolidation and new independent digital-only providers – means they must improve customer satisfaction to stay in the game. Ultimately, broker business success relies on engendering long-term relationships with customers (and partners) based on trust.

whitePaper | December 6, 2022

Wildfire risk is complicated – and not just in terms of predicting, preparing for, and mitigating damage. Wildfires play a complex role in overall climate risk that insurers need to understand and to develop new strategies to address as the impacts of climate change continue to evolve.

whitePaper | June 20, 2023

Data-driven insurance is an enterprise-wide business model that generates a strategic advantage in the insurance ecosystem. Using disruptive artificial intelligence (AI) to analyze data can lead to innovation in operational processes and in the development of new products and services.

whitePaper | April 16, 2023

One of the most paper intensive industries is insurance industry. There are endless forms to fill, copies of proofs to be preserved, and claims to deal with on regular basis. Under the circumstances, using simple word processors, insecure repository and emails or not adopting a streamlined process of document management can have serious negative consequences.

whitePaper | September 10, 2022

State governments, not federal agencies, have preeminence over the insurance industry (as defined by the McCarran-Ferguson Act of 1945). Thus, it is up to each state to pass and enforce laws governing insurance companies. Each state has its own chief insurance commissioner to manage this function.