You’ve Got Claim When AI meets Insurance, Claims Processing

whitePaper | August 1, 2022

As the saying goes, “practice makes perfect.” In other words, people learn from experience. According to the Oxford Dictionary, “regular exercise of an activity or skill is the way to become proficient in it, especially when encouraging someone to become persistent in it.” While practice cannot truly make someone perfect in any industry or activity, persistence does usually lead to increased proficiency, and seasoned practitioners typically outperform those who are just starting out.

whitePaper | December 5, 2022

The payment process in insurance has been a point of friction for customers throughout their digital journeys. With recent regulation changes pointing insurers towards a customer-centric future, Pádraig Floyd asks what steps can insurers take to rectify the ongoing challenge of enhancing the digital payment journey.

whitePaper | October 10, 2022

Regulatory, tax, and operational challenges are the top three areas of risk that insurance CEOs see as the greatest threats to their organisation’s growth1 . When it comes to digital transformation many insurers are taking bold steps in a bid to capitalise on these marketplace changes, and make back-end operations work smarter and with greater agility.

whitePaper | April 6, 2022

The impact of the COVID-19 outbreak has been devastating for the global economy, and with many countries in extended lockdown, there has been a seismic shift in customer behaviour and business operations.

whitePaper | April 25, 2023

Read the findings of the FCA’s multi-occupancy buildings insurance broker remuneration review, its conclusions and next steps. One of the findings in the broker market was evidence of some high commission rates and poor practices which were not consistent with driving fair value to the customer.

whitePaper | November 21, 2022

The pace of change, driven by data, innovation and evolving customer expectations is making it ever harder for insurers to identify the right technologies and innovation strategies that will future proof their businesses. Sapiens has leveraged its close ties with some of the industry’s most senior insurance insiders to get their thoughts, strategies and technology insights to answer this daunting question. The result is this practical, insightful and informed e-book that tackles the complex topic of future-proofing insurers to meet the technology challenge of 2030.