IFRS 17: How can insurers prepare for the biggest change in insurance accounting in recent years?

whitePaper | December 13, 2022

A recent roundtable hosted by Insurance Post in association with LexisNexis Risk Solutions saw an expert panel discuss how data enrichment can be used from a post-loss perspective and what this change could mean for the future of property claims. This article provides a summary of the discussion.

whitePaper | July 24, 2022

Consumers are frustrated with companies’ poor customer service, and they’re losing patience. They’re repeating personal information, waiting on hold, and talking to overworked, sometimes unfriendly, agents. And it comes at a high cost: if you’re delivering a poor customer experience (CX), 96% of consumers say they’ll leave your company.

whitePaper | April 28, 2022

This brochure is designed to assist firms seeking to do business with the Federal Deposit Insurance Corporation (FDIC). It outlines the FDIC’s mission, organization, operational requirements, contracting policies and procedures, and information about the Minority and Women Owned Program (MWOP). It discusses the specific ways a business should go about trying to fulfill our contracting needs.

whitePaper | December 5, 2022

The convenience of embedded insurance is making it one of the most desirable forms of insurance distribution for all parties involved. On the demand side, consumers’ appetite for convenience — and their willingness to conduct transactions online — are both higher than ever. The technologies involved in embedding insurance coverage into other products and services have been perfected. As a result, insurers are uniquely positioned to benefit from the rise of embedded insurance.

whitePaper | November 15, 2019

The proliferation of big data and artificial intelligence (AI) impacts practically every human enterprise and endeavor. The insurance industry is certainly no different, having historically thrived on developments in data, data analytics, AI and other information technologies. Insurance companies are taking advantage of the digital transformation to automate claims management processes, improve operational efficiencies, and increase the quality of service they deliver to customers with personalized marketing and recommendations. The ongoing race to conquer volumes of heterogeneous data and wring every bit of informational value out of raw intelligence will mean growing opportunities and inevitable challenges for insurers, the insured and most participants in the insurance sector.

whitePaper | June 30, 2022

The turmoil caused by pandemics and politics in the past two years has created an increasingly litigious landscape and served to highlight the value and benefi t of legal expenses to businesses, says Tim Evershed.