Staying ahead of key emerging trends in insurance financial crime

Engaged Customers are generally happy customers. Are your customers engaged?The most engaged small business and personal lines customers are often ones carriers no longer want to retain because they had a loss and now cost money. This policyholder dilemma creates a distinctive opportunity for the insurance industry to provide value in a way that has long been a challenge for smaller accounts, before a loss occurs. Cyber risks now provide unique opportunities for insurance providers to own the conversation and provide cost-effective solutions to help engage this group of customers.

This webinar focuses on five of the most common contractor risk exposures: - Contractual Risk Transfer - Properly Extending Insured Status - Business Auto Issues - Misuse of the Absolute Pollution Exclusion - Professional and Pollution Exposures Faced by Contractors

In this webinar, based on McKinsey's global insurance report, we tackle some fundamental issues facing the industry that are seldom confronted: Insurers have spent years aggressively consolidating to achieve scale and innovating to improve productivity. Without notable success. What is going wrong? Many insurers are proceeding cautiously in the face of potentially massive risks such as cyber and extreme weather, to optimize profitability.

Almost two years on from the start of the pandemic, this panel discusses crucial questions about the state of our sector, the challenges it faces and the ongoing opportunities to rebuild consumer trust and support the efforts in building back from the crisis. Panellists examine how far the industry has progressed in its efforts to tackle the reputation issues that came to the forefront during the crisis, as well as considering our role in supporting the economic recovery, particularly against the backdrop of net zero targets and the green finance agenda.