Understanding the Rules of Policyholder Engagement: Risk Reduction, Relevance, New Revenue Streams and Retention

General and mutual insurance investment officers, but also with-profits and unit-linked insurers, are faced with an ongoing requirement for liquidity in their assets. The challenge presents a struggle to justify long term capital lock-up, but also the ancillary challenges of transparency, J-curve, and fees inherent within closed-ended fund vehicles. Surely, and even with highly attractive potential returns, illiquid securities will largely remain out of their reach? Maybe not. Join us at the Accessing illiquids: Avoiding long-term capital lock-ups while harvesting the illiquidity premium webinar on 20th May to hear from leading general and mutual insurance investment officers as they discuss their views on the inherent challenges of illiquid asset, as well as the emerging potential solutions which could facilitate access to illiquid asset opportunities and new sources of return. Discussion points include: An interrogation of illiquid assets potential role as part of a portfolio for insurers who require liquidity A re-examination of the challenges to accessing illiquid market opportunities Exploring possible solutions, if they really solve the problem, and understanding what the potential limitations are

What is the apprpriate attire for classesThe attire for our live classroom classes is business casual. Dress comfortably but neatly. The classrooms are kept on the cool side, so we suggest you bring a sweater or jacket, even in the summer.Do you take breaks We provide regular breaks. The instructor may cancel or postpone a break if the class is running behind in getting through the class material. A lunch break is provided during our daytime classes.

Cruise lines face multiple challenges when providing episodic specialty care throughout the world—which were compounded by rigorous and varying disembarkation requirements of local COVID-19 protocols. Meeting these requirements, however, also presented an opportunity to get in front of risks associated with crew health issues by providing preventive care through disease management wellness programs.

With the initial disruption of the pandemic now past, the insurance industry is looking to modernize how insurers and broker dealers interact with clients. Traditionally, carriers and agents relied on face-to-face meetings with customers to complete business applications, disclosures and policies, and insurance claims. But in our increasingly remote world, consumers have come to expect the ability to conduct business remotely, with any device they choose, and at their own convenience. The challenge is how to provide a superior customer experience within the confines of remote digital processes. Despite a surge in all-things “digital”, customers still value the human connection. That’s why a human-digital hybrid model is an important combination for replicating the in-person experience.