Understanding the Rules of Policyholder Engagement: Risk Reduction, Relevance, New Revenue Streams and Retention

Engaged Customers are generally happy customers. Are your customers engaged?The most engaged small business and personal lines customers are often ones carriers no longer want to retain because they had a loss and now cost money. This policyholder dilemma creates a distinctive opportunity for the insurance industry to provide value in a way that has long been a challenge for smaller accounts, before a loss occurs. Cyber risks now provide unique opportunities for insurance providers to own the conversation and provide cost-effective solutions to help engage this group of customers.
Watch Now

Spotlight

OTHER ON-DEMAND WEBINARS

Cyber Law and Insurance - Surviving an Incident

Cyber insurance has become a common risk mitigation strategy to lessen the financial impact of a cyber incident. However, it's not until an incident happens that we really think about the type of coverage we carry and how it affects our ability to recover. Dickinson Cybersecurity Law Attorney John Lande and consulting and audit firm SBS CyberSecurity first aired a webinar on April 30 to discuss common questions and issues that arise during an incident as well as what information you should know about your policy to quickly take action. It is now available as an on demand resource. The webinar also includes case studies that cover real-world scenarios that will arm your institution against the next incident.
Watch Now

Al adoption strategies for commercial insurance providers

intellectseec.com

This webinar will discuss successful Al adoption strategies with minimal business disruption for immediate business lift in just weeks. There will be discussion on this tailored approach and effective management of four core pillars - people, process, technology and data.
Watch Now

Understand the basics of insurance policies available on construction projects, claims that may be covered, and common problems in making claims.

lorman

Claims for damage to property or persons often arise in connection with ongoing or completed construction projects. For many of these claims parties maintain insurance that may potentially provide a source for coverage and recovery for those claims. This topic will address excess insurance policies, builders' risk insurance, and errors and omissions (aka professional liability) policies for design professionals and typical exemptions. In a world that is constantly changing, this topic will address some of the latest developments in how federal and some state courts are interpreting insurance contracts. This content has been prepared by attorneys with more than 35 combined years of experience in construction litigation and will help you understand the basics of insurance policies available on construction projects, the types of claims that may be covered, and common problems in identifying and making claims under those policies.
Watch Now

How To Stop Annoying Your Customers

In this webinar, we discuss why insurers have frustrated customers for so long - and what they are finally starting to do to remove the problems.
Watch Now

Spotlight

resources