Celent
Chinese consumers are increasingly spoiled by innovations driven by AI, which are becoming smarter and driven by data. This is happening across different industries, so insurers servicing them are working hard to meet these heightened expectations. Celent Analyst Zao Wu explores how and why the insurer Taikang is building an AI platform and what they hope to gain.
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TechGig
Artificial Intelligence can transform any industry, as it yields numerous benefits apart from time and cost reduction. Application of AI in the insurance industry is changing the way companies do business. Each of AIs multi-facets, i.e., Robotic Process Automation(RPA), chatbots, Machine Learning have an impact in the insurance field. Industry leaders believe AI will transform the insurance landscape from customer behaviour and satisfaction to reinventing products and services.
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on24.com
In this webinar, Insurance Thought Leadership Editor-in-Chief Paul Carroll interviews Mick Moloney, Global Head of Insurance and Asset Management at Oliver Wyman, on the central role the insurance industry can play in improving resiliency as the world recovers from the pandemic and the related economic disruptions.
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reutersevents.com
85% of insurance executives are deploying CX initiatives but most are struggling to see the true benefits. Simply adopting technology and analyzing data isn’t enough. A fundamental culture shift and a mindset change to being a tech and data driven organization is the only way we will be able to meet the needs of our current and future customers.
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