Collaborating in Claims to Deliver Quality Digital Customer Experience

Collaborating in Claims to Deliver Quality Digital Customer Experience
Continuing to improve the quality in the settlement of claims is a major focus for insurers, the supply chain and supporting technology providers.

Property claims are amongst the most complex claims instigating a more emotive customer experience. With many different parties involved, multi-tiered supply chains and a broad range of events to be covered, delivering quality requires collaboration as well as innovative and effective technology.

Successful applications of new digital technology are starting to deliver dramatic improvements in property claims management. This Live Chat looks under the covers to explore examples of value being delivered to major insurers today in this space.
Watch Now

Spotlight

OTHER ON-DEMAND WEBINARS

The Insurer Strikes Back: AI for Hire from Taikang?

Celent

Chinese consumers are increasingly spoiled by innovations driven by AI, which are becoming smarter and driven by data. This is happening across different industries, so insurers servicing them are working hard to meet these heightened expectations. Celent Analyst Zao Wu explores how and why the insurer Taikang is building an AI platform and what they hope to gain.
Watch Now

How AI Will Rewrite The Insurance Domain

TechGig

Artificial Intelligence can transform any industry, as it yields numerous benefits apart from time and cost reduction. Application of AI in the insurance industry is changing the way companies do business. Each of AIs multi-facets, i.e., Robotic Process Automation(RPA), chatbots, Machine Learning have an impact in the insurance field. Industry leaders believe AI will transform the insurance landscape from customer behaviour and satisfaction to reinventing products and services.
Watch Now

A Conversation with Mick Moloney

on24.com

In this webinar, Insurance Thought Leadership Editor-in-Chief Paul Carroll interviews Mick Moloney, Global Head of Insurance and Asset Management at Oliver Wyman, on the central role the insurance industry can play in improving resiliency as the world recovers from the pandemic and the related economic disruptions.
Watch Now

Foster the Insurance Culture that Unlocks Ultimate Transformation Value

reutersevents.com

85% of insurance executives are deploying CX initiatives but most are struggling to see the true benefits. Simply adopting technology and analyzing data isn’t enough. A fundamental culture shift and a mindset change to being a tech and data driven organization is the only way we will be able to meet the needs of our current and future customers.
Watch Now

Spotlight

resources