Customer Service for Insurance

Insurance companies face revenues erosion due to cyber threats. The advent of digitization has led to an increased demand for companies to protect themselves from data leaks since hackers and network failures pose greater risks to confidential data and operations. HUB Security is thrilled to host a panel of experts to discuss the key issues and solutions at our online event, "Cyber and Insurance: Threats & Solutions" on July 14th at 12 pm (EST). The panel will consist of Cyber and Insurance experts from leading companies (Scor, Gallagher, Tokio Marine HCC, Virtual I, SecurityScorecard). Discussions will focus on the present cyber threats and the ways they affect the economics of cyber insurance, as well as on key questions such as: What are the benefits of risk management insurance? Why is it so difficult to qualify for insurance? What are the challenges of filing a claim? Why are insurance premiums so high and what can be done about it? What are the future trends in cyber insurance?

Increase connectivity with insurers to access more markets and automate information exchange. With IVANS, you can connect directly with your insurers and provide feedback about growth strategies and download connection needs. Watch this on-demand webinar to learn how IVANS can enable you to maximize your insurer relationships.

Human mistakes, technical errors and supply chain disruptions are amongst the most critical weaknesses in the claims process. At times it seems we're completely oblivious to how our claims process affects our customers choosing to either insure with us or leave us. Join this webinar to find out what our panelists view as the most critical weaknesses in the modern claims process and to learn the best ways for overcoming those.

The supercharged move to digital has made it clear that building a coherent AI strategy is critical for insurers to deliver next-level CX excellence and drive competitive advantage in a populated marketplace. From developing self-service options to orchestrating a seamless omnichannel experience, insurers must embrace the AI era or risk falling behind in the CX revolution.