5 Steps to Maximizing Your Insurer Relationships with IVANS

Every day insurers are faced with an ever-growing volume and variety of information distributed across multiple locations, systems and platforms. Every day more data -- including new claims, policy changes, detailed financial information and other business communications -- enter your business. Finding innovative ways to understand and derive value from all of this information is crucial to your success.

Ephesoft Smart Capture® can positively impact claim processing for the insurance industry, particularly in conjunction with an automation platform like an RPA system. According to the National Association for Insurance Commissioners, last year written insurance premiums in the US came to $1.15 trillion dollars. With nearly every person in America purchasing at least one insurance policy, competition for business is incredibly intense.

Insurance firms recognize that their future depends on the digital initiatives that drive better customer experience and more efficient operations. But heightening customer expectations, stalled progress on customer experience, a global recession on the way, and a new big tech name showing its interest in the business of insurance will reshape the technology strategies of insurance firms in mature and emerging markets. This webinar guides insurance technology decision-makers and their technology solutions providers to connect the what of insurance — underwriting, claims, and compliance to new hows — through innovative applications of AI, robotics, and distributed ledger technology that create trusted and differentiating customer experiences while protecting the balance sheet.

Discovery Insure has built a profitable telematics business with scale, from a standing start, in a highly competitive market. With over 20 years’ experience in designing behavior change programmes, they use behavioral economic insights to incentivize good driving behavior which ultimately results in superior, sustainable profitability. The app and sensor telematics technology underlying their Vitality Drive programme has been developed in partnership with Cambridge Mobile Telematics (CMT), a leader in this space.