DEVELOPING A MANAGED OPERATIONAL SERVICES MODEL

While the concept of decision fatigue has been challenged, this phenomenon is still prevalent in the workplace. Making complex daily decisions can impact the quality of your choices over time. This can result in increased mental stress and lost willpower and focus, which may impact your company’s bottom line. Businesses that require staff to make copious decisions may benefit from solutions that simplify the decision-making process. In this webinar, we briefly introduce decision fatigue and suggest ways to reduce its impact on your claims processing—increasing your team’s productivity by helping them make accurate, data-based decisions.

As digital channels become more important, insurers need to make sure that the digital experiences they provide fulfill customer needs. But how can they do this? Watch the webinar to discover valuable insights into how insurers can improve their digital interactions with customers, as well as key practical steps you can take to leverage your digital ecosystems and data assets to create best-in-class customers experiences. Fill in the form to watch the full webinar.

Along with the heightened awareness of cybersecurity in recent times it is essential that organisations develop a comprehensive and appropriate cyber insurance policy. This webinar will look at these polices in detail and discuss how they work should something go wrong. Topics to be covered include: Why cyber insurance is so important in today's world, The cyber insurance market, What cyber insurance covers, The underwriting/buying process & Detailed coverage points.

Almost two years on from the start of the pandemic, this panel discusses crucial questions about the state of our sector, the challenges it faces and the ongoing opportunities to rebuild consumer trust and support the efforts in building back from the crisis. Panellists examine how far the industry has progressed in its efforts to tackle the reputation issues that came to the forefront during the crisis, as well as considering our role in supporting the economic recovery, particularly against the backdrop of net zero targets and the green finance agenda.