Insuring Toys and Collectibles

With hardening markets across many product lines, challenging reinsurance markets, and preparations for a once in a generation regulatory change on pricing, it could be said that the general insurance market is living through a perfect storm. Looking ahead to 2022 and the changes on the horizon, might the tide be about to turn? Or will the grave impacts of climate change, an ongoing pandemic, and the threat of many other headline-making loss events, such as a large-scale cyber-attack, mean that this is a state of play to get used to? This lively panel debate considers the overall state of the general insurance market, what routes there are to a more stable market, whether we should expect this period of instability to continue, and seeks to answer if general insurance is living through a perfect storm or not?

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As insurers deal with the fallout from COVID and dedicate themselves to improving the customer experience, many still shy away from refreshing their correspondence because they worry it takes too much time, effort and money. Artificial intelligence can now solve the problem by using "content intelligence" to quickly sort through even ad hoc correspondence. AI lets firms modernize their correspondence with messages and branding that are consistent and with the right reading comprehension level, no matter how the company touches a customer -- pleasing customers while lowering costs.

Understand the ins and outs of advertising injury liability claims and insurance coverage issues. More than ever we are seeing companies confronted with costly advertising injury liability claims ranging from lawsuits alleging false advertising claims to trade dress or trademark infringement claims. Defense costs alone for these claims/suits can cost companies millions. Companies facing these alleged liabilities range from advertisers and publishers to retailers and product manufacturers, to food and beverage companies, to technology companies.