Life Insurance Company of the Future

Systems hosted in the cloud cost less to maintain, can be rapidly changed and enable a faster route for deploying new products and customer functionality. However, many insurers are yet to embrace the transformative potential of cloud technology.Join our upcoming webinar to hear the latest on the challenges and opportunities for insurers, and what it will take to successfully achieve your journey to cloud.

In this webinar, Insurance Thought Leadership Editor-in-Chief Paul Carroll interviews Mick Moloney, Global Head of Insurance and Asset Management at Oliver Wyman, on the central role the insurance industry can play in improving resiliency as the world recovers from the pandemic and the related economic disruptions.

Changing customer expectations and behaviors are forcing a shift to a multi-channel world, which is challenging insurers to provide channel options and choice across the entire value chain. Within this rapidly shifting business landscape, insurers must rethink their distribution strategy and execution, because improving distribution is critical to growth. Agents and advisors remain critical to the way insurers engage customers and sell their products and services, but how they do this needs to look much different than it did five years ago, or even one year ago. Insurers must set up multi-channel distribution options to enhance customer interactions on the cus­tomer’s terms … not the insurer’s. As a result, distribution channel strategies, including how to support the traditional agent/broker channel, are a focus for transformation in the age of Digital Insurance 2.0, and are foundational to an insurer’s ability to realize their growth and innovation strategies.

As the leading cloud-based client self-service software, Applied CSR24® enables agencies and brokerages to meet today’s insurance consumer demand for anytime, anywhere service by providing 24/7 access to policy information, claims filing and processing, premium payments, and insurance documents through an online custom-branded client portal and mobile application via Applied MobileInsured™. Watch this on-demand webinar for an overview of Applied CSR24 and Applied MobileInsured’s latest features.